AfterShip Order Tracking , 4,471 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive tracking features, even in the free version. It offers real-time updates, customizable notifications, and integrates smoothly with Shopify for a unified shipping dashboard. Merchants value the ability to personalize customer emails and automatic updates. The analytics dashboard is praised for providing useful insights to optimize shipping strategies. The customer service is often commended for its promptness, expertise, and dedication to merchant satisfaction. This app is seen as a cost-effective solution that enhances customer loyalty through effective tracking-based communication.
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Hey, Varun from AfterShip is a cool dude! He works at support and helped me resolve my issues, please give him a raise. I'm still just learning about the app.
Such a great app and wonderful service! Every time without fail. I highly recommend EVERYONE uses this app if you are shipping products!
really good app and the support is ready to help whenever need I would highly recommend trying out !!
Feature packed app making a sellers live very easy. Great app, awesome support. I would definately recommend this!
This was great until AfterShip started overcharging us. We had a busy period so we bought a higher plan then needed to downgrade, but they charged us full price and declined to refund.
Support has got worse and their tracking does not always work. Its gone from good to bad.
Looking for an alternative.
The app does what it should and the customer service personnel is patient and prompt. I am trying to convert from free trial to a free plan, and the customer service personnel offers great assistance.
I am trying this new app, customer service is quick and responsive. I will have to return later about my experience with the actual app. But so far so good.
Thanks for your valuable feedback.
We are pleased to know that we were able to meet your expectations and you are happy with the support that was provided to you.
In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Neelima Aggarwal
Team AfterShip
Customer service is fast and professional. I am satisfied about the customer service chat nice and net, I will try the app first and upgrade it.
I had a tested the application and it was able to point me to the right direction! I was able to track my order and now I am waiting for it to arrive. This application is cool! I will recommend this application 100% Thanks Aftership for a nice app.
Very useful if you ship products