Reviews (4,787)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.

October 8, 2021

Simple and efficient app, need data to prove. Hope it can be used forever. Customer support is very timely.

dollzall
China
7 months using the app
AfterShip replied October 18, 2021

Thanks for sharing your valuable feedback.

Glad that you liked our app and are also happy with the customer support.

We are open to your suggestions. You can always contact us via the live chat option available on your account or email us at support@aftership.com. We would love to see your experience transform into a 5-star rating worth.

Regards,
Rupam
Team AfterShip

November 22, 2013

Great App. Integrating AfterShip has allowed me to spend more time on building my shopify theme rather than developing a custom shipping environment.

LAISSÉR VOIR
United States
11 days using the app
Edited June 14, 2017

Very easy to use so far. Look forward to more use!

Post Shields Inc
United States
11 days using the app
May 9, 2014

Awesome! I have to say from a customer point of view its amazing, and as a business being able to offer it...Well BRAVO!

Kaycee's Korner
United States
11 days using the app
June 30, 2014

I really love this app. So easy to use plus they cater to most courier delivery service worldwide!

Slimfinity & Skinthetics Wellness Depot
Philippines
11 days using the app
April 27, 2023

Great customer service and great application to use
Simple Set up
Quick
Highly recommend
GreatGreatGreat

Vibrant Homez
India
11 days using the app
March 7, 2017

Great App and works a treat i would 100% recommend to any shopify store owner!

The Choker Company
Australia
7 months using the app
November 3, 2023

This is a very robust, yet pretty easy to use app. I spent quite a bit of time finding the right resources for my customers to get detailed tracking of their shipments AND text updates. This app ties in perfectly with our Shopify store. The pricing is fair for some extra features which we need and there have been some bonus features we got included as well. I'm looking forward to continuing to grow my store with AfterShip.

A/E Graphics
United States
11 days using the app
April 22, 2021

Very good customer support, they quickly removed the branding on my delivery page. They are fast and responsive !

Artydy
France
11 days using the app
June 22, 2017

Great App, makes shipping my product simple and safe!

Mcbrides Place
United States
11 days using the app