Reviews (4,787)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.

September 23, 2021

easy and convenient. Love that it allows for store growth and not another large app fee until your store is able to handle the extra cost. Brilliant! Thank you!

Cassia Organics
United States
11 days using the app
October 3, 2022

Great support team they helped me a lot with setting up my automatic shipping emails as well as cart SMS

Homegoods
United States
11 days using the app
February 1, 2023

trés bonne application , fort utile , les assistants répondent rapidement aux questions en cas de problème
je le recommande vivement

BEKliner
Belgium
11 days using the app
Edited September 15, 2016

OK. Here's the thing. This app has saved us a lot of time and stress. It has also helped to give our customers some peace of mind which is crucial. So far we're loving this app. It is going to really come into it's own this Christmas season. *Update* Still getting good service from tis app. Since we started using it we have no customers get in touch with us asking where their packages are. Which is great because they are at ease since they know where there packages are.

Bino And Fino
Nigeria
7 months using the app
April 27, 2014

great would use again easy to use

Ultimate Aesthetics Gym Wear
United Kingdom
7 months using the app
August 11, 2021

Seamless integration, endless customization possibilities, and top-knotch customer service to get things back on track

Brazos Goods
United States
11 days using the app
April 27, 2022

good customer service. i spoke with javid and he patiently assisted me on how i can sort out my issue

Bbuy Kings
South Africa
7 months using the app
AfterShip replied April 27, 2022

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

August 7, 2017

Great way for customers to track their orders and it saves a ton of time for our customer service!

My Organicformula
Netherlands
11 days using the app
Edited May 21, 2019

Perfect, very good this app, help me to track all my orders thanks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Allpify
Spain
7 months using the app
March 14, 2022

j'ai utilisé cette application pour m'aider à régler un problème et il a été vite réglé, j'ai eu un support technique de qualité avec rahul merci encore

BOOWAW
France
11 days using the app