AfterShip Order Tracking , 4,472 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive tracking features, even in the free version. It offers real-time updates, customizable notifications, and integrates smoothly with Shopify for a unified shipping dashboard. Merchants value the ability to personalize customer emails and automatic updates. The analytics dashboard is praised for providing useful insights to optimize shipping strategies. The customer service is often commended for its promptness, expertise, and dedication to merchant satisfaction. This app is seen as a cost-effective solution that enhances customer loyalty through effective tracking-based communication.
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I've just started using after ship but so far so good. They responded right away to my concern. So glad to have aftership.
I really like the layout of this app! There are many features of this app that includes having a return center!
Had Issues with the app related to Custom Tracking Link and Language preference but Customer Support was eventually able to fix it.
I haven't used this app yet but customer service was helpful so far, I hope all goes well with this app.
Thank you for your kind words.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.
We are available 24 X 7, you can always contact us via live chat option available on your account or email us at support@aftership.com
Regards,
Neelima Aggarwal
Team AfterShip
AfterShip's platform is quite intuitive and easy to use. I highly recommend it to all e-merchants who are concerned about satisfying their customers.
Thanks for sharing your valuable feedback.
Glad that you liked our app.
We are open to your suggestions. You can always contact us via the live chat option available on your account or email us at support@aftership.com.
We would love to see your experience transform into a 5-star rating worth.
Regards,
Team AfterShip
Customer Service was responsive and friendly, I am working late at night and there was a real person helping me with my setup questions.
Aftership is exactly what I was looking for and more! It's nice that they offer a free plan, but the premium plan is very affordable. If you use shipping service, you have to have this app.
still finding out if this app will work at all
its a nice app sometimes doesnt open and has gliches
The advanced options are the ones a person must pay for, those are what turned me on to this, and those aren't stated until you've already signed up, which I found deceptive. That loses at least twenty percent in my opinion, that marks it down a whole star. It also will not work with my Shopify. That's right, you heard me, it DOES NOT WORK WITH SHOPIFY...if you're using Shopify as a third party app for Wix. Now, I was able to figure out how to input the same codes for Shopify, into Wix, and I made a little search bar pop up into Wix webpage. Wix users, you can indeed use this program after all, but you must not use it within Shopify, but instead, input it within another downloadable program from Wix, which allows you to create Java and HTML boxes within a webpage. You can basically follow the codes that are given to you for SHOPIFY, and use them within your Wix. It works. I am not impressed with it's abilities however. I thought it was free to use, and wasted time figuring out I was deceived. Three out of Five stars, or a C average. I would recommend this app. It's worth your time, check it out.