Reviews (4,765)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and real-time tracking capabilities, which boost transparency and customer trust. It offers a free plan suitable for small businesses and features customizable tracking and notifications, enhancing the customer experience. The support team is often praised for their quick and professional assistance. Merchants note significant improvements in efficiency and customer satisfaction, making it a valuable tool for e-commerce on Shopify.

September 25, 2019

Good app. Only problem I have is it takes time to load the script for the track order button to appear in my track order page.

Trend Beyond
United States
6 months using the app
February 8, 2014

This app has it all and keeps me and my customers informed the whole way through the shipping process! love it.

Re$ale+ Boutique
United States
10 days using the app
August 26, 2015

Awesome !! it's the perfect best app to keep customers informed about where their shipments are

Norvine2
Germany
10 days using the app
September 18, 2020

Great app for great price. I highly recommend this app as a starter. First time using it an will let you guys know how it works out.

Elite City Boutique
United States
6 months using the app
October 15, 2013

Must download this app if you do any sort of shipping/customer service! Great app

WKNDR
United States
10 days using the app
July 30, 2017

Easy to install. Just started to using it . Will leave a comment again with 5 star rating once that my test shipping sent me a notification

Egearsltd
New Zealand
6 months using the app
May 5, 2020

BEWARE!! SAVE YOURSELF THE HASSLE AND DO NOT NEVER INSTALL THIS!!

This is a scam and a fraud!!! All I did was sign up for a "free" plan which I never even got to using. Out of no where $1000 freaking dollars got charged to my card. If this is not hideous and crooked I don't know what else is. Shopify needs to take down this app ASAP. I'm waiting to get refunded and already opened a chargeback dispute with PayPal and VISA credit card. No wonder India is the scam capital of the world!! The developers ought to be ashamed of themselves. Bloody baiters.

Unavo Place
Canada
8 months using the app
June 14, 2020

Had some issues with ap but solved after I contacted customer support. They do resolve your issues just be patient and considerate! I give it four stars because I think they should be a bit more transparent about their plans and the cost. My advice would be to make sure your plan matches your order volume! other than that good ap all around.

Comfy Era
United States
6 months using the app
July 21, 2014

Just downloaded this but has been nice and very user-friendly to set up and understand.

SnuggaRat
South Africa
10 days using the app
December 12, 2016

We have found this app very easy to understand and use. It allows us to keep track of very detailed information regarding our shipments and customers.When our sales increase we will upgrade our subscription and are sure this app will work perfect for our needs. The team is attentive and open to help with our inquiries.I would recommend this app for anyone new to tracking shipments.

Tuliptoo
United States
6 months using the app