Reviews (4,787)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and real-time tracking, enhancing transparency and customer trust. It offers a free plan, ideal for small businesses, and customizable features that improve operational efficiency and customer satisfaction. The support team is praised for their effective assistance, helping merchants integrate the app smoothly into their operations.

August 27, 2021

Great customer support service. Aftership is the best order tracking app on Shopify because it lessens your customer curiosity by providing the latest updates of their order as it happens

Vigorsup
United States
8 days using the app
July 12, 2017

No not working. It is not syncing with my oberlo orders even though the tracking info is updated in shopify by oberlo. I contacted support and they go "hi thanks for contacting us you can sync aftership with shopify, have a nice day."

Jiu Jitsu Addict
United States
6 months using the app
Edited May 13, 2020

I use this app to allow my customers to track their shipments across the world. It also lets you create a custom domain which can help with your overall branding

Shoptropolis
United States
5 months using the app
February 12, 2014

Great app. Excellent support, and a personalised service second to none. I hope to support AfterShip for as long as I am shipping items.

Vinyl Cafe
South Africa
8 days using the app
August 28, 2015

GREAT APP! Allows my customers to see live the status of their package and where it is in the delivery stage. Highly recommend!

Vaping Habit
United States
8 days using the app
December 29, 2019

im not good with code so it not working but ill have to copy and paste some codes or somthing so ill try it soon

Four Fluffy Paws
United Kingdom
7 months using the app
June 25, 2021

The tracking page is so cool. I really like it so much. I think that it will be useful for customers to view their tracking information on the website. It also embedded really well onto the site and it looks like. I really like it.

Bumptious Shop
United States
8 days using the app
November 10, 2021

Amazing app for order tracking , I loved it.
highly recommended for every one that is seeking for tracking services for his store.

BOXOBS
United States
8 days using the app
October 11, 2021

They are very good, i had an issue with the dns and domain and they helped me quickly and i could solve!

Flyne Store
Chile
5 months using the app
AfterShip replied October 12, 2021

Thanks for sharing your valuable feedback.

We are open to any suggestions. Please let us know if you have any suggestion that makes your experience with us worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Neelima Aggarwal
Team AfterShip

July 27, 2021

Nice design, easy to use. Accurate tracking for the customers. Just sometimes it takes a bit long to load the page.

Dimple Contacts (HK)
Australia
5 months using the app
AfterShip replied July 27, 2021

Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered and will definitely be looked into. We are constantly striving to make your experience better with our application. We will try our best to ensure that your experience with us becomes worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@aftership.com.

Regards,
Nitish
Team AfterShip