Reviews (4,768)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and real-time tracking capabilities, which boost transparency and customer trust. It offers a free plan suitable for small businesses and features customizable tracking and notifications, enhancing the customer experience. The support team is often praised for their quick and professional assistance. Merchants note significant improvements in efficiency and customer satisfaction, making it a valuable tool for e-commerce on Shopify.

June 25, 2021

The tracking page is so cool. I really like it so much. I think that it will be useful for customers to view their tracking information on the website. It also embedded really well onto the site and it looks like. I really like it.

Bumptious Shop
United States
8 days using the app
July 12, 2017

No not working. It is not syncing with my oberlo orders even though the tracking info is updated in shopify by oberlo. I contacted support and they go "hi thanks for contacting us you can sync aftership with shopify, have a nice day."

Jiu Jitsu Addict
United States
6 months using the app
November 10, 2021

Amazing app for order tracking , I loved it.
highly recommended for every one that is seeking for tracking services for his store.

BOXOBS
United States
8 days using the app
October 11, 2021

They are very good, i had an issue with the dns and domain and they helped me quickly and i could solve!

Flyne Store
Chile
5 months using the app
AfterShip replied October 12, 2021

Thanks for sharing your valuable feedback.

We are open to any suggestions. Please let us know if you have any suggestion that makes your experience with us worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Neelima Aggarwal
Team AfterShip

July 27, 2021

Nice design, easy to use. Accurate tracking for the customers. Just sometimes it takes a bit long to load the page.

Dimple Contacts (HK)
Australia
5 months using the app
AfterShip replied July 27, 2021

Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered and will definitely be looked into. We are constantly striving to make your experience better with our application. We will try our best to ensure that your experience with us becomes worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@aftership.com.

Regards,
Nitish
Team AfterShip

October 28, 2020

the support was great and fast also they tried to do their best to help me , I fully recommend after ship

VENSAZIA
Canada
5 months using the app
AfterShip replied October 28, 2020

Thank you for sharing your valuable comments.

Let us know if you have any further questions. You can contact us at support@aftership.com (24X7).

Best Regards,
Nitesh Pandey

Edited April 23, 2019

Aftership is an essential app!! It eliminates a lot of confusion shipping in an international marketplace!

Gifts For Difficult Mothers
Canada
5 months using the app
January 17, 2017

It is easy to use and sync, but it's a little difficult to see all shipment information at once.

Jesses Specialty Snacks Gifts
United States
5 months using the app
October 3, 2023

Their Customer Service is outstanding. They respond really fast and have always resolved any issues very promptly.

Rich Habits
United Kingdom
8 days using the app
April 11, 2015

Great app. Now i just need to sync all of the shipping on the web to my phone app.

TrueKickz_
United States
8 days using the app