Reviews (4,768)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and real-time tracking capabilities, which boost transparency and customer trust. It offers a free plan suitable for small businesses and features customizable tracking and notifications, enhancing the customer experience. The support team is often praised for their quick and professional assistance. Merchants note significant improvements in efficiency and customer satisfaction, making it a valuable tool for e-commerce on Shopify.

August 28, 2021

Great app. all features I have used so far are very helpful. I love it. customer support staff is very attentive and helpful.

Battlestar Clothing and Gears Co
United States
8 days using the app
October 28, 2013

Sensational app. Does what it says on the box. Very useful.

Brydge Asia
United States
5 months using the app
September 6, 2023

At first, I didn't know how to operate the system, but I asked customer service, and right at the bottom right corner of the page, I was received by Aseem, who was very responsible and detailed in answering my questions and helping me with other newbies on top of my questions. Now I have started using the accessible version of it and I will likely use the premium plan as my business grows.

Goodyo
United States
8 days using the app
February 14, 2014

No problems so far. Love the ability to auto-update customers.

Knotty Tie Co. | Custom Handmade Neckties
United States
5 months using the app
March 7, 2016

Thanks for such an awesome app

New You Starts Today
United States
8 days using the app
August 27, 2021

Great customer support service. Aftership is the best order tracking app on Shopify because it lessens your customer curiosity by providing the latest updates of their order as it happens

Vigorsup
United States
8 days using the app
Edited May 13, 2020

I use this app to allow my customers to track their shipments across the world. It also lets you create a custom domain which can help with your overall branding

Shoptropolis
United States
5 months using the app
August 28, 2015

GREAT APP! Allows my customers to see live the status of their package and where it is in the delivery stage. Highly recommend!

Vaping Habit
United States
8 days using the app
February 12, 2014

Great app. Excellent support, and a personalised service second to none. I hope to support AfterShip for as long as I am shipping items.

Vinyl Cafe
South Africa
8 days using the app
December 29, 2019

im not good with code so it not working but ill have to copy and paste some codes or somthing so ill try it soon

Four Fluffy Paws
United Kingdom
7 months using the app