Reviews (4,787)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and real-time tracking, enhancing transparency and customer trust. It offers a free plan, ideal for small businesses, and customizable features that improve operational efficiency and customer satisfaction. The support team is praised for their effective assistance, helping merchants integrate the app smoothly into their operations.

April 15, 2020

I have been victim of fraudulent practices from Aftership. I have been charged 29$ for an app that doesn't work. The app is linked to my store but doesn't track the packages. I have contacted the customer support and Seema didn't want to install the app for me even though I paid and i have thousands of customers every month. I asked she add me on skype to show me and she didn't want. Don't waste your time guys

Popi Hair NL
United Kingdom
6 months using the app
May 17, 2014

So good and easy to use. Must have!

Zorios
Malaysia
7 days using the app
April 26, 2021

Stellar customer support. Very responsive. The app is easier to navigate than I initially thought it would be. I'm excited to add a tracking page for my customers.

NuWave Beauty Online
United States
7 days using the app
January 4, 2022

It comes with great templates! And the customer support is quick to respond. Would recommend to add to your shopify!

Airshop
United States
7 days using the app
November 9, 2021

This app is communication with my customers after shipping.
Doing a good job.
I still need to figure out all the available functions.
Thanks

mommenti
United States
4 months using the app
AfterShip replied November 9, 2021

Thank you for your kind words.

Please take your time and check the features & functionality of the platform and please let us know if you have any suggestions for us.

We are really eager to know how we can make your experience better.

Regards,
Riyaz
AfterShip Team

March 26, 2021

I literally just integrated this app so I haven't used it yet. I recommend asking for reviews maybe a few days - weeks after integrating it.
Thanks for your help Sonell!

Kelapa wear
Indonesia
7 days using the app
February 26, 2021

I chatted with Pawan today and got the help I needed in seconds! looking forward to trying aftership out on my store.

FIX LINENS
United States
7 days using the app
October 31, 2017

So far it has been tracking my tracking numbers and I like the customizable page that looks legit enough. For a free app, nothing to complain about so far.

Exilus Collective
Finland
4 months using the app
February 19, 2018

I started trying Aftership after a friend recommended that I try them out! So far I have had nothing but a good experience with them!

Manly Mens Outlet
Australia
4 months using the app
Edited April 12, 2021

Hey, Varun from AfterShip is a cool dude! He works at support and helped me resolve my issues, please give him a raise. I'm still just learning about the app.

gymmemewear.co.uk
United Kingdom
7 days using the app