Reviews (4,768)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and real-time tracking capabilities, which boost transparency and customer trust. It offers a free plan suitable for small businesses and features customizable tracking and notifications, enhancing the customer experience. The support team is often praised for their quick and professional assistance. Merchants note significant improvements in efficiency and customer satisfaction, making it a valuable tool for e-commerce on Shopify.

October 22, 2013

For my first week with Aftership, everything is going great.
hope to continue...

Mutag USA LLC. This Website is of Codero Online Shops Ltd.
United States
5 months using the app
February 2, 2022

great cx svc!!!!!!!!!!!!!!!! helpful!!!!!!!!! thank you!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!............................

JF-storage
Philippines
8 days using the app
February 17, 2020

Be aware!! They are charging extra for SMS notifications!! They hiding those fees! Don't turn SMS notifications unless you want to pay extra!

Overhalfsale
United States
6 months using the app
AfterShip replied March 1, 2020

Hi, Please note SMS charges are determined by the local carrier at your end or the location to which parcel is and these charges may vary as per the location. These charges are not included within the plan charges.
Also, you can find the sms pricing at our pricing page as well (https://www.aftership.com/pricing).

August 2, 2023

The best attention ever. Thank you very much for your patience and advise. I´m grateful for finding this app and this support team.

DENTEISHA
Mexico
8 days using the app
May 7, 2014

Its so amazing so I dont need to upgrade a plan to professional and I can save monet with this perfect program

iskaerm
Denmark
8 days using the app
July 22, 2017

Awesome app. Except for a tiny misstep with my second order not automatically showing on the Aftership dashboard, everything was just super. Love the simple Aftership page for tracking that I installed. Clean interface. Love their customer support too. The only thing that I didn't like at all was keying in the codes in my liquid templates. I gave up trying to install the button, although I managed just fine on my own installing the page.

Innerstark
Germany
5 months using the app
Edited May 26, 2016

I absolutely HATE tracking orders for customers.

With Aftership, the customers could just go to my website, milkmandairybar.com , and track it themselves!

It saves a lot of time and headaches!

The best part is that it's FREE! Download this app right now!

Milkman Dairy Bar
Philippines
7 days using the app
May 19, 2017

i like this app, make my job ezier and smart

Thatunique
Indonesia
7 days using the app
October 2, 2020

Recently installed this product, currently in the testing phase, though a lot of things are hard to find.

ZD Tech Co
Brunei
5 months using the app
AfterShip replied October 2, 2020

Thank you for sharing your valuable feedback. As you have mentioned you are facing some difficulties in AfterShip, we are more than happy to assist you.

We have sent you an email to discuss it further.

Kind regards,
Mudit

March 16, 2023

Your support rep was very helpful and courteous! Thank you for providing great support service and access.

WebPartyStore
United States
7 days using the app