Reviews (4,751)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time order tracking and user-friendly interface that suits all tech skill levels. It integrates seamlessly with Shopify, enhancing both operational efficiency and customer satisfaction. The app's free plan is ideal for small businesses, yet it scales well for larger operations. Features like a comprehensive dashboard and customizable tracking options allow for improved branding experiences. Additionally, the customer support team is noted for their prompt and efficient issue resolution.

May 24, 2022

Such a great app and wonderful service! Every time without fail. I highly recommend EVERYONE uses this app if you are shipping products!

Huntaway
United States
7 days using the app
November 19, 2022

really good app and the support is ready to help whenever need I would highly recommend trying out !!

Open Pineal Gland
United States
7 days using the app
August 13, 2020

Nice and easy to use. Kinda hard to learn at first, but after a while you kinda get used to it. Im sure there is still more to learn from this website.

Humid Air Store
Philippines
4 months using the app
August 21, 2017

Great tool to track your customers' order. The reason I didn't give 5 stars is that it didn't sync with my store automatically and I have to enter all tracking manually. Otherwise, amazing and easy to use.

Kencie
United States
4 months using the app
May 9, 2021

Feature packed app making a sellers live very easy. Great app, awesome support. I would definately recommend this!

Cartandmore
India
7 days using the app
Edited September 3, 2019

Can't really say much for now. I have not really used it. I still need to observe its functions. I think it should be ok though

Luxe
Nigeria
4 months using the app
June 21, 2021

The app does what it should and the customer service personnel is patient and prompt. I am trying to convert from free trial to a free plan, and the customer service personnel offers great assistance.

DearBaby Singapore
Singapore
7 days using the app
November 14, 2022

Customer service is fast and professional. I am satisfied about the customer service chat nice and net, I will try the app first and upgrade it.

Dream Honey
China
7 days using the app
Edited November 19, 2019

This was great until AfterShip started overcharging us. We had a busy period so we bought a higher plan then needed to downgrade, but they charged us full price and declined to refund.

Support has got worse and their tracking does not always work. Its gone from good to bad.

Looking for an alternative.

Wish Want Get It
United States
6 months using the app
September 30, 2016

Very useful if you ship products

Nonstop Racing
United States
7 days using the app