Reviews (4,778)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and real-time tracking capabilities, enhancing both merchant and customer experiences with up-to-date order status. They value the customizable tracking options for website integration and the intuitive dashboard that streamlines shipment management. The free plan is beneficial for small businesses, and the responsive customer support team is praised for their quick and effective assistance.

April 26, 2023

Installed the app today. Pratibha was very helpful in giving information on verifying email address via DNS settings. UI of the dashboard is good and has most of the information you need to get going in an easy to understand and editable format. It's noticeable that a lot of features are only available on the 'Premium' subscription or higher. As a new customer and business on the 'Essentials' subscription, only time will tell in what features are useful to me or not and whether I need to upgrade to the 'Premium' subscription.

wispalux
United States
4 months using the app
AfterShip replied April 26, 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are implementing our services, we will be helping you with upgrading the plan at affordable.

It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

July 7, 2019

Please provide more information on how to setup the app so that tracking codes can work on it. Otherwise, it is user-friendly to use.

The OLDNEW Generation
France
6 months using the app
April 22, 2020

have not used it yet, will update once its working and being used, The app asked to leave a review before we used it app for tracking.

DFW Medical Supplies LLC
United States
4 months using the app
September 30, 2017

I'm glad i installed aftership! It's helped me track my shipments better and it's taken away some of the headache i've had trying to keep track of everything. Recommend this app to anyone looking to make their shipment tracking that much easier!

Wood You Fashion
Bahamas
4 months using the app
April 11, 2020

lt was a little confusion to figure out had to google a lot of things. Hopefully it works now moving forward

Posh Doll Beauty
United States
6 months using the app
November 21, 2017

Great app. It's made our user's shipping experience seamless!

Airo Health
Canada
4 months using the app
September 5, 2023

I had a pleasant interaction with shreyasi from Aftership's customer support today. She was kind and attentive to my needs. I appreciate her assistance and the easy-going experience. Thank you, shreyasi

Bébé Paradis
France
6 days using the app
August 2, 2017

Aftership is a simple and reliable tracking service that is helping my mens accessories company provide customers with an easy tracking experience.

Qwartex
United States
4 months using the app
May 18, 2021

I really like this app. Beginner friendly, and customer support fast & accurate always. If you're starting this is a great app to start for free!

Omoni Designs
United States
6 days using the app
May 20, 2021

Very helpful and quick to reply! I sincerely appreciate the help I received from the customer support team.

The Hidden Peach Co.
United States
6 days using the app