Reviews (4,746)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time order tracking and user-friendly interface that suits all tech skill levels. It integrates seamlessly with Shopify, enhancing both operational efficiency and customer satisfaction. The app's free plan is ideal for small businesses, yet it scales well for larger operations. Features like a comprehensive dashboard and customizable tracking options allow for improved branding experiences. Additionally, the customer support team is noted for their prompt and efficient issue resolution.

Edited September 23, 2022

Edit: I still have loads of issues with Aftership, for weeks I have not been able to track my orders. Support always seemed to make excuses and ended up saying it was solved but it wasn't. Old: Having some issues with the app, current Postal Service not updating the details through this app. Support team has been kind and seems to be working hard to get this issue solved.

Force of Life
United Kingdom
5 months using the app
AfterShip replied April 14, 2022

Thank you for sharing your feedback.

We apologize for the inconvenience caused. We have gone through the chat transcripts and we have sent you an email to discuss this further.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.

Regards,
Riyaz
AfterShip Team

July 7, 2019

Please provide more information on how to setup the app so that tracking codes can work on it. Otherwise, it is user-friendly to use.

The OLDNEW Generation
France
6 months using the app
April 22, 2020

have not used it yet, will update once its working and being used, The app asked to leave a review before we used it app for tracking.

DFW Medical Supplies LLC
United States
4 months using the app
September 30, 2017

I'm glad i installed aftership! It's helped me track my shipments better and it's taken away some of the headache i've had trying to keep track of everything. Recommend this app to anyone looking to make their shipment tracking that much easier!

Wood You Fashion
Bahamas
4 months using the app
September 5, 2023

I had a pleasant interaction with shreyasi from Aftership's customer support today. She was kind and attentive to my needs. I appreciate her assistance and the easy-going experience. Thank you, shreyasi

Bébé Paradis
France
6 days using the app
April 11, 2020

lt was a little confusion to figure out had to google a lot of things. Hopefully it works now moving forward

Posh Doll Beauty
United States
6 months using the app
November 21, 2017

Great app. It's made our user's shipping experience seamless!

Airo Health
Canada
4 months using the app
August 2, 2017

Aftership is a simple and reliable tracking service that is helping my mens accessories company provide customers with an easy tracking experience.

Qwartex
United States
4 months using the app
May 18, 2021

I really like this app. Beginner friendly, and customer support fast & accurate always. If you're starting this is a great app to start for free!

Omoni Designs
United States
6 days using the app
May 20, 2021

Very helpful and quick to reply! I sincerely appreciate the help I received from the customer support team.

The Hidden Peach Co.
United States
6 days using the app