Reviews (4,778)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its user-friendly interface and real-time tracking capabilities, enhancing both merchant and customer experiences with up-to-date order status. They value the customizable tracking options for website integration and the intuitive dashboard that streamlines shipment management. The free plan is beneficial for small businesses, and the responsive customer support team is praised for their quick and effective assistance.
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Very nice and helpful app. But doesn't show clearly if any added fees will apply in the future. But for now, I am satisfied
It seems good but I need more time to explore it and use it. I just recently signed up and I'm still trying to figure it all out.
Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
The code isn't showing properly on my site.
I am still in my free 7-day trial, but it seems like this app has a lot to offer! I am excited to learn more about all the features. I had trouble verifying my email, but Animesh Kumar from the Help Support team was super helpful and was able to get me up and running.
Very useful and well made app. I love the look ! The stats and the order search are a little buggy, but the tracking works perfectly and the button installation to the store was very smooth thanks to the tutorial.
so far so good, simple and useful... but about the email notifications sent to customers, im not sure where/how to check and if it actually went through
very easy to use so far, it guides you on how to connect your Shopify store to here. set up was easy I hope the rest is as good.
Thank you for your review. It is our constant endeavor to delight our users.
Your feedback has been noted. We would ensure that you experience the best customer support.
We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@aftership.com
Regards,
Rupam
Team AfterShip
Still setting up but support has been extremely responsive. The carrier integrations and overall functionality look great.
Realy nice, best support! Thank you very much for the good support. I am very happy with the app, easy to use.
l'équipe aftership réponde assez vite et sont efficace, cela fait peut de temps que j'ai cette application, je ferais un retour plus détaillé plus tard
Merci pour vos précieux commentaires. Nous sommes heureux de savoir que le support client AfterShip est efficace et rapide à répondre.
Il est toujours agréable de comprendre les exigences de nos utilisateurs afin que nous puissions répondre à leurs attentes et offrir une expérience engageante.
Si vous avez besoin d’aide avec l’application, n’hésitez pas à nous contacter. Notre « équipe d’assistance » est disponible 24h/24 et 7j/7 pour vous aider. Vous pouvez toujours nous contacter via l’option de chat en direct disponible sur votre compte ou nous envoyer un e-mail à:
support@aftership.com
Nous ferons de notre mieux pour nous assurer que votre expérience avec nous vaut une note de 5 étoiles
Cordialement,
Rupam
Équipe AfterShip