Reviews (4,762)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and real-time tracking capabilities, which boost transparency and customer trust. It offers a free plan suitable for small businesses and features customizable tracking and notifications, enhancing the customer experience. The support team is often praised for their quick and professional assistance. Merchants note significant improvements in efficiency and customer satisfaction, making it a valuable tool for e-commerce on Shopify.
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Quick and helpful customer service chat function. Ankit resolved the matter in less than 1 minute. Great service!
ME obliga a poner la opción de pago para entrar y luego al deshabilitar me obliga a poner un comentario o compartir... no me parece bien, realmente esperaba usar esto gratis, me lo recomendaron pero no me dijeron que te obligan a interactuar de esa manera, no me parece justo, no puedo opinar porque aun no uso esto por eso doy una estrella, ahora veo que si pongo una estrella no me deja enviar el comentario asi que debo decir que me sigo desilusionando... he tenido que poner dos obligatoriamente
Customer service has been very helpful. Thank you! Easy to install. Still in the testing mode, though.
Thanks for your valuable feedback. I understand you would like to use the app and testing it. If you are finding it difficult to configure, we will surely assist you.
We are continuously aiming to improve the application and work upon the suggestions given to us. It is our constant endeavor to delight our users and make their experience with the app useful.
Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that you always experience the best customer support.
Regards,
Rupam Sarma Tamuli
Team AfterShip
Support is quick to respond and helpful. The only think I don't like in this app is that there is no cap at their plans. It can go up to thousands per month depending on sales volume.
I am sorry to know that you are not happy about the AfterShip subscription plans; as there is no limit at the plan and the charge can go depending on sales volume.
Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features to make your experience better.
We will try our best to ensure that your experience with us becomes a better one.
We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@aftership.com.
Regards,
Rupam Sarma Tamuli
Team AfterShip
mega es funktiioneit gut anfangs etwas schwer bis alles klappt aber wenn man alles eingerichtet hat geht es auf Autofunktion
Just started using this app for my order tracking page...easy to navigate and use. Still alot more to be explored
Great way to keep track of shipping!
This is one app i was told is a must to download once i opened by shopify store. I have a drop shipping store and i know they said not all purchases are trackable. With this app it gives my customers and insight view of where their package is. I love that. It gives my customers a peace of mind and it helps me from not having to answer a million emails about where they're package is
it's better to use with easy and fast support really nice for all to want the quick services and assistances
We are glad to know that you are happy with the app and customer service is also quick.
It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:
support@aftership.com.
We will do our best to make sure your experience with us is worth a 5-star rating.
Regards,
Rupam Sarma Tamuli
Team AfterShip
Awesome app and great help for our domestic shipments! Easy to use and integrates beautifully with major forwarders. I would give 5 stars if it would support forwarder which we use for international shipments.