Reviews (4,792)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its real-time tracking capabilities, which boost customer satisfaction and operational efficiency. Its intuitive dashboard and customizable tracking options are particularly beneficial for managing shipments and reducing customer inquiries. The free plan is especially appreciated by smaller businesses. Support is noted for being responsive and effective in resolving issues, further enhancing the app's appeal for improving business processes and customer service.
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This app is really convenient, and easy to use and great for my customers aswell! I don't have any issues with it!
some tracking number app cant track but it ok
why show me always review
i dont like it
Beautiful program. Works like a Charm
Customer service could have been more prompt
fast and convenient support, qualified specialist. Highly recommend. Support decided all my problems just in 2 minutes. I had a code problem...
Thank you for sharing your valuable comments.
Let us know if you have any further questions. You can contact us at support@aftership.com (24X7).
Best Regards,
Anurag Pal
Great service if you find yourself need it. Spoke to customer support through chat and they helped point me in the right direction and fix the problem in about 5 minutes.
Shipping & tracking has never been easier. No guessing with this app. It keeps you in the know. Thanks Aftership!!
It's okay. A tad overpriced for automation software. It gets behind. People will get their delivery and a day later get the e-mail notice that it's on it's way. Support is 24 behind - send a ticket today and expect to hear a day later (they are not on this side of the globe yet I think are big enough to start thinking about a North American support desk). Seems like a one-man operation. Always get a reply from the same person. It's okay, but the system doesn't always work. Still, it's the best at the moment. Customers want more frequent updates. Mine, anyway.
Ankit was very patient and helpful in explaining Aftership Tracking and has connected me with Marketing.
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