Reviews (4,786)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.

June 27, 2023

Ankit was very patient and helpful in explaining Aftership Tracking and has connected me with Marketing.

Making Seasons Bright
Canada
3 days using the app
May 17, 2019

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Lo Está Petando .com
Spain
3 months using the app
April 1, 2023

DEBASHISH B from AfterShip was very helpful. He was able to answer all of the questions I had. 10/10 would recommend

Exclusive Printing
United States
3 days using the app
Edited June 25, 2019

The app is easy easy to set up. Still feeling my way around though. I like the fact I was able to make a separate page for my customers to track packages on my website. ( included in the free package) Also 100 free tracks monthly. Great for someone just starting out. I do recommend the app. Makes it easier on the customer and me.

Specs Bags & More
United States
2 months using the app
March 6, 2014

So far so good. Super easy to install and so far very easy to navigate. Simple steps to guide along the way. Thanks!

Emilina's Underthings
Canada
About 2 months using the app
August 3, 2017

Can sync with Shopify so easy to manage order shipments

Beauty Boutique Vancouver
Canada
About 2 months using the app
Edited January 28, 2020

Here is my feedback. How many emails are you going to send me for a review. I have not even had a chance to use the app yet and now it's a nuisance with the reminder emails.
Enough said!!!

Gadgetocity
United States
3 months using the app
May 1, 2017

Wow what a nice app. This is a new store and it's a must have.

Attiretrend
United States
3 days using the app
Edited April 28, 2020

I used this app but it didn't work well regarding some bugs when I tried to track stuff. The support team for the app is good though, but I wish I knew that before wasting money to see that I couldn't track orders that were being shipped. Is a good app but try it before paying...

Feel Greater Now
Uruguay
3 months using the app
June 1, 2021

Really good app but no french traduction. Great customer experience and good interface. Would recommend for sure !

VoluptHair
France
About 2 months using the app
AfterShip replied June 1, 2021

Thanks for your valuable feedback. We are glad to know about your suggestion and this would definitely be looked into. It is our constant endeavor to delight our users. We will try our best to ensure that your experience with us becomes a 5 star one.

Regards,
Rupam
Team AfterShip