Reviews (4,786)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.

June 1, 2021

Really good app but no french traduction. Great customer experience and good interface. Would recommend for sure !

VoluptHair
France
About 2 months using the app
AfterShip replied June 1, 2021

Thanks for your valuable feedback. We are glad to know about your suggestion and this would definitely be looked into. It is our constant endeavor to delight our users. We will try our best to ensure that your experience with us becomes a 5 star one.

Regards,
Rupam
Team AfterShip

October 28, 2021

communication are very helpful and very easy to setup the app on my store the are perfect thank you so much

Time Of Replica
France
3 days using the app
February 27, 2014

One Solution for all your Shipment queries. Great App !!

THE HAIRKLIP
India
About 2 months using the app
September 3, 2023

very helpful overall a good experience with AfterShip Order Tracking

JayStore Foreignbreed Apparel
United States
3 days using the app
Edited April 26, 2021

This app is for anyone that is looking for their own touch on your websites tracking page and I also love the QUICK and friendly help with support

Urban City Gvllery
United States
3 days using the app
February 20, 2023

Very easy to use and very helpful. Great customer support, helpful and very friendly. Highly recommend!

Upvital
Albania
3 days using the app
Edited April 2, 2021

Easy to set up with great customer support. Alleviate a lot of stress handling shipping I recommend this app.

Pet Peeve
United States
About 2 months using the app
AfterShip replied April 2, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

AfterShip Team

October 22, 2023

super fast customer support, helped me with what I needed, talked to Deep and Ankit, professional guys, thank you again!

Closet Heartz
Czechia
3 days using the app
April 29, 2020

i dont use the app a lot, i have doubts to configure it, but nothing that an youtube tutorial cant resolve

Loja Vida Simplificada
Brazil
About 2 months using the app
September 16, 2022

AfterShip is a Great App. Amazing Experience, Very Very Quick response & Reliable Customer Services, Thanks

Supernovarieties Boutique
United States
3 days using the app