Reviews (4,761)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and real-time tracking capabilities, which boost transparency and customer trust. It offers a free plan suitable for small businesses and features customizable tracking and notifications, enhancing the customer experience. The support team is often praised for their quick and professional assistance. Merchants note significant improvements in efficiency and customer satisfaction, making it a valuable tool for e-commerce on Shopify.

Edited January 28, 2020

Here is my feedback. How many emails are you going to send me for a review. I have not even had a chance to use the app yet and now it's a nuisance with the reminder emails.
Enough said!!!

Gadgetocity
United States
3 months using the app
May 1, 2017

Wow what a nice app. This is a new store and it's a must have.

Attiretrend
United States
3 days using the app
Edited April 28, 2020

I used this app but it didn't work well regarding some bugs when I tried to track stuff. The support team for the app is good though, but I wish I knew that before wasting money to see that I couldn't track orders that were being shipped. Is a good app but try it before paying...

Feel Greater Now
Uruguay
3 months using the app
June 1, 2021

Really good app but no french traduction. Great customer experience and good interface. Would recommend for sure !

VoluptHair
France
About 2 months using the app
AfterShip replied June 1, 2021

Thanks for your valuable feedback. We are glad to know about your suggestion and this would definitely be looked into. It is our constant endeavor to delight our users. We will try our best to ensure that your experience with us becomes a 5 star one.

Regards,
Rupam
Team AfterShip

October 22, 2023

super fast customer support, helped me with what I needed, talked to Deep and Ankit, professional guys, thank you again!

Closet Heartz
Czechia
3 days using the app
October 28, 2021

communication are very helpful and very easy to setup the app on my store the are perfect thank you so much

Time Of Replica
France
3 days using the app
September 3, 2023

very helpful overall a good experience with AfterShip Order Tracking

JayStore Foreignbreed Apparel
United States
3 days using the app
February 27, 2014

One Solution for all your Shipment queries. Great App !!

THE HAIRKLIP
India
About 2 months using the app
Edited April 26, 2021

This app is for anyone that is looking for their own touch on your websites tracking page and I also love the QUICK and friendly help with support

Urban City Gvllery
United States
3 days using the app
February 20, 2023

Very easy to use and very helpful. Great customer support, helpful and very friendly. Highly recommend!

Upvital
Albania
3 days using the app