Reviews (4,761)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and real-time tracking capabilities, which boost transparency and customer trust. It offers a free plan suitable for small businesses and features customizable tracking and notifications, enhancing the customer experience. The support team is often praised for their quick and professional assistance. Merchants note significant improvements in efficiency and customer satisfaction, making it a valuable tool for e-commerce on Shopify.

February 19, 2018

so far i am not impressed with it . the app is not reading an order that is placed in my store. installed the code , connected but doesn't see an order that was placed even though i manually synced the app twice. I don't know if its the app or if i missed a step. but there does not seem to be a tutorial to get a tracking code. The advertisement says automatically send tracking code to customers. but so far it doesn't even see orders, let alone find a tracking code. It's useless to me or anyone else. You need to explain better what the app is supposed to do cause i can't figure it out!

Smackltd
Canada
About 2 months using the app
May 19, 2020

Good interface, and good integration (direct, webhook and API) but some couriers are not supported.

Color PODS
Hong Kong SAR
About 1 month using the app
AfterShip replied May 21, 2020

Thanks for reviewing, we are adding couriers every day. You might see the couriers you use pretty soon.

June 24, 2018

CONFUSING TO SAY THE LEAST. COSTUMER SERVICE IS NOT GOOD ETHER, LOOKS LIKE IT IS FOR PEOPLE THAT HAS TIME AND IS VERY TECH SAVVY

White Pearlys Cool Stuff
United States
About 2 months using the app
April 21, 2020

vamos a probar, he oido buenas criticas de esta app, y me decantado por ella espero tener buena experiencia

Mefacial
Spain
About 1 month using the app
Edited October 12, 2018

I installed this app on my store so that my customers can track their shipments easily. I have personally tested it and it's really cool.

Martmate Store
Nigeria
About 1 month using the app
February 20, 2017

Great App. Hassle Free.Effective.I love everything about it.

Bestbuys Online
Kenya
2 days using the app
June 18, 2019

So I haven't been using this app long enough to give a credited review, however I will change my star once I do

Lanbenatural
United States
About 1 month using the app
May 19, 2017

It is very simple to use and intuitive.

Smoke Rock
United States
About 1 month using the app
December 31, 2016

I just started to use it. I Think that is a good app. But I see That This app Doesn´t have e-packet. Please Add e-packet for to improve this app.
Thank

Elianys
United States
2 days using the app
August 19, 2020

Thank you for the app it helped me a lot in my store i am really thankful for the app god bless!

Fnote Loza
Canada
About 2 months using the app