Reviews (4,761)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and real-time tracking capabilities, which boost transparency and customer trust. It offers a free plan suitable for small businesses and features customizable tracking and notifications, enhancing the customer experience. The support team is often praised for their quick and professional assistance. Merchants note significant improvements in efficiency and customer satisfaction, making it a valuable tool for e-commerce on Shopify.

April 28, 2023

good customer service.
Kumar is great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

CorDx
United States
1 day using the app
October 10, 2021

the service is very quick. installed the app fluently and try to use it in my store. Highly recommend it

Zosi Technology
Hong Kong SAR
1 day using the app
May 16, 2023

Debashish is a great support team member that help me to see all the possibilities with the app and all the paths to solve my exceptions on the operations hand. We also have a meeting where he share his screen and show us a demo.

Ironside MX
Mexico
1 day using the app
April 11, 2020

I used this app for help me to track order. I like this app very good usability and very good service

WATCHARVIN
Italy
About 1 month using the app
August 20, 2014

Just hook it up to our site in less than 5 mins. Simple to install & easy to use!

Save the trouble of replying to shipping status inquires. Definitely an app that every online store should have.

UNIRANGE - LED Lighting for Homes & Businesses
Singapore
1 day using the app
June 23, 2014

Integration with Shopify and couriers have done a world of good for our tracking of our shipments. Can't imagine tracking getting any better than this. Awesome app.

ADLINA ANIS SELECTIONS
Singapore
23 days using the app
Edited September 20, 2017

helpful app but expensive and keeps asking for a review! how annoying! IT NEVER STOPS ASKING FOR A REVIEW. THE POPUP CONSTANTLY COMES UP!

Wizarding Wishes
United States
About 1 month using the app
October 14, 2020

Nice now I can Easily Manage My shipment. I can track any shipment but in India, Shadowfax is one of the most used logistics, please kindly, please add Shadowfax

LittleZoy
India
23 days using the app
AfterShip replied October 14, 2020

Thank you for sharing your valuable feedback. We will forward the request to add Shadowfax support to our concerned team and notify you once added.

Do let us know if you have any other queries. You can contact us at support@aftership.com (24X7).

Kind regards,
Mudit

October 26, 2020

j'aime beaucoup il y a beaucoup de transporteurs disponibles, je l'utilise pour envoyer plus de 100 mails par mois

Extendmasque
France
22 days using the app
AfterShip replied October 26, 2020

Merci d'avoir partagé vos précieux commentaires.

Faites-nous savoir si vous avez d'autres questions. Vous pouvez nous contacter à support@aftership.com (24X7).

Sincères amitiés,
Nitesh Pandey

December 1, 2021

SUPPORT IS RESPONSIVE IF YOU HAVE ISSUES!! WORKS GOOD SO FAR. I HAVE TRIED A FEW OTHER PLATFORMS SO THIS SEEMS TO BE BEST

Cozy N Cute Kids Boutique
United States
1 day using the app