Reviews (4,785)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its real-time tracking capabilities, noting its intuitive, customizable dashboard that enhances operational efficiency and customer communication. The free plan supports up to 50 shipments monthly, making it accessible for small businesses. Reviewers also commend the responsive customer support, which helps ensure reliability for long-term use. This app is celebrated for improving shipment management and reducing customer communication errors.
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Great 24/7 customer support with capability to meet via Google Meet and do screen share to best resolve issues!
Not happy with the support. I had to ask the same question 3 times. Every time someone else answered..
Hi Noura,
This is certainly not the experience we wanted you to have. I have dropped you a personal mail to understand things in detail and sort everything out.
Please check and allow us to make your experience a 5-star.
Looking forward to your reply.
Best,
Shahbaz
I really like this app. Beginner friendly, and customer support fast & accurate always. If you're starting this is a great app to start for free!
Very helpful and quick to reply! I sincerely appreciate the help I received from the customer support team.
I changed over from using starshipit, to a combination of READY TO SHIP, and Aftership to hande my shipping integrations with Australia Post eParcel and the notifications to my customers once an order has been shipped. Once installing Aftership, over several hours I dealt with Amish from their customer support, who helped me completely integrated and highly customise Aftership within my shopify store. Every single issue I was faced with, Amish quickly sorted it out for me.
I am very very happy with this APP, and it is cheaper than Starshipit! Thank you!
Good Customer service and very quick reply. It solves the majority of the tracking problem. We will definitely review for more vendors.
I am still in my free 7-day trial, but it seems like this app has a lot to offer! I am excited to learn more about all the features. I had trouble verifying my email, but Animesh Kumar from the Help Support team was super helpful and was able to get me up and running.
Realy nice, best support! Thank you very much for the good support. I am very happy with the app, easy to use.
We contacted support twice over a week with no response. We were excited to use the app but support is absent.
Hi team, apologies for this. I was unable to find any request raised from you to support.
We have reached out on your email address.
Do let us know, how we can be of assistance.
Very useful app, Now I have a real Return Center on my Store, Thank you