Reviews (4,785)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its real-time tracking capabilities, noting its intuitive, customizable dashboard that enhances operational efficiency and customer communication. The free plan supports up to 50 shipments monthly, making it accessible for small businesses. Reviewers also commend the responsive customer support, which helps ensure reliability for long-term use. This app is celebrated for improving shipment management and reducing customer communication errors.

March 16, 2017

This is a great must have app for your store .
No more worrying about not keeping your customers in the loop Aftership takes care of everything no hassles.
They also help you manage your returns too a big bonus for saving you time so you can get on with the important things like stocking and promoting your store.
Thank you Aftership.

45 Rpm Promotions
United Kingdom
20 days using the app
Edited October 2, 2020

It's a disgrace that Aftership's SSL certificate for custom domains comes at a $10/month price tag in addition to the plan's monthly cost. Especially since Let's Encrypt offers free certificates. Come on guys, your customers have been complaining about this since 2017... https://help.aftership.com/hc/en-us/community/posts/115007426087-HTTPS-on-custom-tracking-domain

Balto
France
15 days using the app
June 25, 2017

awesome services , i love this app totally help build mu business, and drive more consumer

Pro Vick
Canada
19 days using the app
November 25, 2014

Surprised to see a app which can integrate all major couriers worldwide..

MSS - Shopping
India
11 days using the app
Edited October 20, 2020

Normally wouldn't leave a review but to downgrade your plan you have to. Don't like the fact that the tracking pages dont use your header or footer and have aftership branding. If i had to title this review i would call it a bad impression made worse.

Home Safe Health
United States
17 days using the app
AfterShip replied October 20, 2020

We apologize for the inconvenience. We have sent you an email on the registered email address with further instructions to downgrade your plan and to discuss the issue you are facing with the tracking page.

You can always contact us at support@aftership.com (24X7).

Kind regards,
Nitesh Pandey

Edited October 10, 2021

It works as intended. It was a bit confusing to get the page to work inside our store and some things aren't translated in Spanish and there's no way for us to edit them.

Avo Beauty - Cosméticos a los mejores precios en México
Mexico
11 days using the app
AfterShip replied October 10, 2021

Thank you for sharing your valuable feedback.

I have taken your suggestion about the translation feature as feedback and forwarded it to the development team. Very soon you will notice enhanced features.

Please let us know if you have more suggestions for us. We are really eager to know how we can make your experience better.

Regards,
Riyaz
Team AfterShip

March 21, 2017

This is a great service to make customers feel at ease knowing that they can track their shipment. Well done!

Saxonbys
South Africa
19 days using the app
March 26, 2017

Has a easy setup interface which i find quite easy to navigate especially for beginners,a must have app on any store.KEEP UP THE GOOD WORK!

Fishing Gear Sa
South Africa
19 days using the app
September 14, 2016

love this app. couldnt do it with out it

My Yoga Practice
United States
19 days using the app
November 21, 2023

I recently tried Priya support, and it exceeded my expectations with its very patient and also knows everything – a 5-star experience!

Project Sleeper
Australia
About 14 hours using the app