Reviews (4,785)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its real-time tracking capabilities, noting its intuitive, customizable dashboard that enhances operational efficiency and customer communication. The free plan supports up to 50 shipments monthly, making it accessible for small businesses. Reviewers also commend the responsive customer support, which helps ensure reliability for long-term use. This app is celebrated for improving shipment management and reducing customer communication errors.
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I used this app to set up my tracking. The support was fast accurate. They even went as far to remove the Branding for me.
nice service
the support answer my question instantly, and solve my problem very patient
Yes, of course the app can help my customer track there orders but this is a little problem, I want to try this app before I buy it, it's hardly to find the free trial, hoping it can be a noticable position
Good app
Great customer service!! super fast and responsive. We’ve just launched this app within our store. Can’t wait to explore more
We have been using the app for a while and we couldn't be happier! Costumer support is awesome! Tool is super efficient and easy to use.
60 percent of tracking numbers are not updated.... The system does not work well for dropshipping. Look for another solution.
Thank you for sharing your feedback.
We apologize for the inconvenience caused. We have gone through the chat transcripts and found you were facing issue with tracking updates which our support team helped to fix it.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.
Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Nitish
AfterShip Team
Helpful customer service, with set up. Tracking page feature is also available! Automatic email notifications is a much needed feature to have.
New to this but the customer support I got was very quick and helpful. Thanks. Let me now put it to use and see.
Very satisfied with the app and services and the consultation provided by Aseem. Recommended.
Garvia was of great help to me after I was stuck in a process, she was kind and patient while guiding me thro, finally it was all resolved.
Easy to use so far, Rajat was helpful