Reviews (4,785)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its real-time tracking capabilities, noting its intuitive, customizable dashboard that enhances operational efficiency and customer communication. The free plan supports up to 50 shipments monthly, making it accessible for small businesses. Reviewers also commend the responsive customer support, which helps ensure reliability for long-term use. This app is celebrated for improving shipment management and reducing customer communication errors.

May 17, 2024

Great Customer service, thank you for all the help! All answers were great! - Ankit

Vectorly
United States
1 day using the app
December 19, 2023

Very responsive! I had an issue with setting up a custom domain, and the support team helped me go through the case shortly!

VOCIC.com
United States
1 day using the app
April 29, 2020

M'as été conseillé, pas eu le temps de l'essayer ! Cette évaluation est arrivée avant la fin de sont installation.
A plus tard pour une évaluation plus constructive !

Glownight
France
1 day using the app
March 31, 2016

This is very good app! I would recommend to install this app..

Zingtoy
United States
1 day using the app
December 12, 2023

Nitin was very helpful and quick to respond to my enquiries regarding the setup process.

GRAMS28 UK Store
Hong Kong SAR
1 day using the app
January 16, 2024

Good thank you!

Beach Hause Hawaii
United States
1 day using the app
December 2, 2021

customer service was great, they were helpful, polite and answered back quickly! I am still playing around with the app but I like it so far

My Token Of Love
United States
1 day using the app
AfterShip replied December 2, 2021

Thank you for your valuable feedback. We are happy to know that you liked our app.

We are open to suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:

support@aftership.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Shahvaz
Team AfterShip

May 6, 2024

**Five Stars for AfterShip: A Must-Have Shopify App! ⭐⭐⭐⭐⭐**
Rajat has been extremely knowledgeable and highly effective in their responses.
Thanks to Rajat, who solved the issue quickly and great response time.

Just Fluck
Singapore
1 day using the app
September 21, 2022

This App is really amazing, it helps my customers track their orders. Great customer support as well.

INTUITIVE WATCHES
United Kingdom
1 day using the app
AfterShip replied September 21, 2022

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

September 25, 2021

great service, thank you to the after ship support for a quick and well done job. I recommand. Clément

L'Homme Clippers
France
1 day using the app