Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features, seamless integration, and exceptional customer support. They appreciate the real-time tracking, instant notifications, and user-friendly interface, even in the free version. The app's affordability, valuable analytics, and superior customization options are also praised. The customer service is noted for its responsiveness and commitment to merchant satisfaction. Merchants recognize the app's ability to streamline shipping, enhance customer experience, and boost customer loyalty.

May 11, 2020

Not good. Wouldn't let me past the first registration screen. All fields filled out correctly but then program just stops. Bit buggy for me and just makes me nervous if they can't make the install process simply and easy. Keep working on it guys. disapointed!

Tabby Shop
Australia
About 1 hour using the app
December 29, 2019

is actually hard to use I couldn't understand it. it should have more leads or instructions to use it correctly.

G.E POLO
United States
About 1 hour using the app
March 24, 2020

bad support, not good at all
button not working in pages so you need a support and you can't get it because of the bad support.

Tiga souq
United Arab Emirates
About 1 hour using the app
AfterShip & Automizely replied April 6, 2020

Apologies for the inconvenience caused.
May I please request you to kindly respond to the email sent to you.
We will fix the issue.

August 26, 2020

VERY HARD TO CONTROL 2 STORES ON THE 1 ACCOUNT ...............................................................

Pet Play Co
Australia
About 1 hour using the app
AfterShip & Automizely replied August 26, 2020

Thanks for reviewing.
Please help us understand this better by replying to the email sent.

August 10, 2020

Shit instuctions. As someone trying to learn there is no way I would be able to follow the shitty instructions that you have on this app

Squad Survival™
United States
About 1 hour using the app
AfterShip & Automizely replied August 17, 2020

Hi user, please help us understand which instructions you are referring to.
Please reply on the email sent to you. We are awaiting your response.

Edited December 7, 2019

It didn’t bring in the tracking numbers. Only 6 random ones all of pending status but nothing that was useful at all. Waste of time.

SevenZeroEight Gin - Australia
Australia
About 1 hour using the app
August 11, 2020

sdasdsadasdasdasd asd asd asdasd asdasd a asd asd asd as dasd asdas das asda sd asd adsad asd asd asd as

Portal Retro
Brazil
About 1 hour using the app
February 16, 2014

Just signed up. Looking forward to this helping eliminate some of the mundane tasks from our day. Great app, thanks!

MexicanVanilla.com
United States
2 minutes using the app
Edited April 18, 2020

Still looking into it. Will report back when I decide to keep or not. You'll need to write an review to use the free version.

Fitmetpit
Netherlands
About 1 hour using the app
November 4, 2021

Just installed 10 minutes ago. Fast customer service as at now. Will keep using to see how it goes for us.

Herbal Goodness
United States
26 minutes using the app
AfterShip & Automizely replied November 4, 2021

Thanks for sharing your valuable feedback. We are glad to know that you are happy with the customer service support being fast.

We are open to your suggestions. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.

Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,

Rupam

Team AfterShip