Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features, seamless integration, and exceptional customer support. They appreciate the real-time tracking, instant notifications, and user-friendly interface, even in the free version. The app's affordability, valuable analytics, and superior customization options are also praised. The customer service is noted for its responsiveness and commitment to merchant satisfaction. Merchants recognize the app's ability to streamline shipping, enhance customer experience, and boost customer loyalty.

February 13, 2017

Its a useful app for tracking orders.

Smartskystore Com
United Arab Emirates
8 minutes using the app
October 5, 2020

I used this app for the tracking page and I'm glad I decided to. If your thinking about getting it, you should.

1331 CANDLES, LLC
United States
4 minutes using the app
AfterShip & Automizely replied October 6, 2020

Hello,

Thank you for your feedback. You can share your suggestions with us so that we can keep improving our app.

You can reach us on support@aftership.com, our support team is available 24x7.

Regards,
Mukul Saxena

October 14, 2016

AfterShip was recommended to us by another online retailer. Everything is working great so far! Great recommendation.

Healing Himalayas
United States
7 minutes using the app
August 23, 2017

They said it is free when using it as Shopify customer and customer will get email tracking notification, no SMS which requires PREMIUM services however when I fully configured the page the system took me to their website saying that it is unlimited tracking for FREE but NO EMAILS NOTIFICATIONS unless I spend $109 per month for 2000 consigments.

Cafazzini Com
United Kingdom
6 minutes using the app
January 30, 2020

Really shocked by how terrible their customer service is. We know our business doesn't matter to them...but we're disappointed that their service makes that so painfully clear.

Were you raised by wolves?
United States
6 minutes using the app
Edited September 25, 2018

An Absolutely atrocity of an app. The developers' families should be personally ashamed of them for helping to design this scammy app.
Thanks for your time,
Yokedboards.com .

YOKED BOARDS
United States
6 minutes using the app
September 29, 2019

THIEVES!! I have been trying to delete this app for almost 10 mins now and I am being told that my password is incorrect (when it is not). I have been redirected almost 4x and this is unacceptable! The app does not integrate well into my website and I cannot change the skin color, so I do not want it and it redirects my customers from my website.

Lisa K. Stephenson Store
United States
5 minutes using the app
AfterShip & Automizely replied October 10, 2019

Thank you for an honest feedback.
Please check your email address and kindly reply, if you are still facing the issue please do let us know.

May 5, 2020

There is no free plan in the app. Misinformation
Not pleased so far

Men-look
France
4 minutes using the app
AfterShip & Automizely replied May 21, 2020

Thanks for the review, please check the pricing page for the free plan information at https://www.aftership.com/pricing

January 2, 2020

rien de gratuit vous oblige à un teste de 14j .......................................................

La Porte Des Secrets
Switzerland
4 minutes using the app
April 4, 2017

I didn't sell anything yet,people like but doesn't buy.
I don t know what s wrong.

Life Style Clothing
United States
4 minutes using the app