Reviews (4,768)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and real-time tracking capabilities, which boost transparency and customer trust. It offers a free plan suitable for small businesses and features customizable tracking and notifications, enhancing the customer experience. The support team is often praised for their quick and professional assistance. Merchants note significant improvements in efficiency and customer satisfaction, making it a valuable tool for e-commerce on Shopify.

June 5, 2014

Great app so far... Still getting acclimated

Case Trunk
United States
About 8 hours using the app
August 28, 2022

This is beyond expectations (interfaced with our shopify store).
Though i'd have to post api data into AfterShip, realized it's all native and you don't have to do anything... Great.
Had to deal with the customer support for a technical talk regarding store imports: AMAZING AND FAST RESPONSE.

BABY TURNS BLUE
France
About 8 hours using the app
AfterShip replied August 29, 2022

Thanks a lot for the feedback - we’ll pass this through to the team. In the meantime, feel free to follow us on social media (https://www.linkedin.com/company/aftership/) for the latest updates.

Thanks 😁
AfterShip Team

February 28, 2014

I would definitely recommend this app! Easy to use and very helpful for my business. Saves time by not having to go to the website, find the order, put shipping into USPS tracking.... Etc. Great app!

High Sadity Lifestyle
United States
6 days using the app
April 25, 2023

The customer support was prompt, effective, professional and made a quick tick of that point on my to do list.

My Store
United Kingdom
About 8 hours using the app
July 29, 2019

如果用了有的后悔去吧。首先你的物流信息并不会全部显示,只有满足三个条件的物流信息才会显示,哪三个条件我忘了,然后联系技术人员解决点事情,竟然回着回着就不回信息了。反正我这里是大概只显示了不到四分之一的物流信息,别说我打广告,我用TrakingMore也是信息显示不齐全,但是我联系客服人员和技术人员,人家很耐心的帮我给解决完了,AfterShip$99只给了2000个条数然后还得先扣款,不合适的话即使卸载了,钱也扣掉了,Tracking More$20却给了2500个条数,而且还是后付费的。说实话如果有零个星星我会给零个星星的评价。给一个星的评价都是高的。真的是垃圾。垃圾。垃圾。重要的事情说三遍。

Gogoii
China
8 days using the app
April 9, 2020

mmm idk yet

MauiJewelryStore
Spain
9 days using the app
June 2, 2014

I am not the hi-tech know how person but this stuff is absolutely awesome, i have no need to hire a techni guy to programe tracking tool on my page

pickupvn
Vietnam
6 days using the app
April 5, 2019

Customer service sucks. Back and forth, back and forth. Not addressing my questions. Responses felt scripted. I do feel bad writing a negative review, but they really need to get their CS folks up to speed. Trackr rocks btw.

Red Rocket Brand
United States
8 days using the app
November 9, 2022

Sehr gut :) Schnelle und klare Antworten von Support und einfaches nutzen, kann ich nur weiterempfehlen.

Gathera
Germany
About 7 hours using the app
April 12, 2017

Waste of time. Will NOT work unless you will pay for their premium membership. Contacted customer Service Never got any reply.

Eden Online Boutique
United States
7 days using the app