Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features, seamless integration, and exceptional customer support. They appreciate the real-time tracking, instant notifications, and user-friendly interface, even in the free version. The app's affordability, valuable analytics, and superior customization options are also praised. The customer service is noted for its responsiveness and commitment to merchant satisfaction. Merchants recognize the app's ability to streamline shipping, enhance customer experience, and boost customer loyalty.

April 4, 2017

I didn't sell anything yet,people like but doesn't buy.
I don t know what s wrong.

Life Style Clothing
United States
4 minutes using the app
February 26, 2021

After 1 year using the app, found out there was a bug and it didnt work.
Support tried over and over to solve it and eventually did. they confirmed the bug and could see in the analytics that I didnt use it for a whole year. yet, refused to give me any compensation.
Stay away! poor service poor support.

unlimitedclassics
United States
3 minutes using the app
AfterShip & Automizely replied February 26, 2021

Hi,

Apologies for the inconvenience caused.

As you are connected with us on the email for your issues.
We will update you soon on this in the meanwhile you can always reach out to us via the chat option available on your account or email us at support@aftership.com. We are available 24 X 7.

Regards,
Brishketu

August 12, 2020

It doesn't show how much order tracking limit is there in free version before installing the app. It's 50 order tracking per month. Why so less, you can redirect to your page completely and just show our Brand logo. You should keep order tracking limit unlimited for us Indian people who are just starting.

Noiisy Shop
India
3 minutes using the app
AfterShip & Automizely replied August 14, 2020

Thanks for the review.
The Forever free plan is just to test if the platform works for you.
As of now we only provide 50 tracking free under this. Any other plan usage is chargable.

November 5, 2013

Works well for Australia Post. Good App!

High Mountain Tea
Australia
2 minutes using the app
Edited December 13, 2016

Fucking email spammers fuck off. All I did was look at this fucking app and you fucks are spamming me daily with fucking bullshit..FUCK OFF

Cannaplates
Canada
1 minute using the app
July 21, 2021

great support from Amish! He very efficiently explained over google meet how the app works. Thanks, I look forward to using this app.

Hipster Treasures
Canada
March 3, 2022

Fabulous app. Works out of the box and for the non-US carriers that I've used. Performs well and support is great too.

Snooze Foundry
United Kingdom
February 11, 2015

Great APP, It´s great to find a way to track Mexican couriers! Keep the good work!

interbeautynails
Mexico
December 17, 2013

What a fantastic simple apps that does exactly what it says it does!

The Creative Sanctuary
United Kingdom
May 14, 2012

Our customers love being about to keep track of where their package is, it helps build the anticipation of the product arriving and improves their experience while at the same time cutting down on customer serve inquiries on the status of their order. No brainer, install it.

Diamond Candles