Reviews (4,785)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its real-time tracking capabilities, noting its intuitive, customizable dashboard that enhances operational efficiency and customer communication. The free plan supports up to 50 shipments monthly, making it accessible for small businesses. Reviewers also commend the responsive customer support, which helps ensure reliability for long-term use. This app is celebrated for improving shipment management and reducing customer communication errors.
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チャットで質問をさせていただいたところ、とても素早い回答をいただきました。急いでいたためとても助かりました。 まだ使い始めたばかりでアプリの詳細については語れませんが、配送状況を逐一顧客に伝えられるのは素晴らしいです。
Je pense que la solution Tracking est interessante pour le client . IL est rassurant de savoir ou en est la commande
Les 3 modules SHipping , Tracking et Return couvrent l'ensemble du besoin
Je remercie SHREYASI pour sa patience et sa volonté de m'expliquer ,le moduile TRacKING quand bien même mon anglais est imparfait
Ankit - what a great guy! Great service, very efficient! thank you
Atrocious support. Doesn't support DPD UK, yet happy to charge me hundreds of dollars for trackings that didn't go beyond 'pending' status.
Have emailed support five times over two weeks requesting a refund - NO RESPONSE.
Will be taking the matter up with Shopify support to recover funds.
Real shame as this app used to be so good.
I would definitely recommend this APP for everyone looking to have an updated, branded, and highly responsive order tracking page. Aseem was very responsive and friendly with my questions/requests.
Priya was super helpful when i was setting up the basics of the APP!
so far so good! looking at the premium version
Look closer !!
I had high hopes fo this app, but after trialing it, it is really not good for people shipping from non english speaking countries.
If you sell in USA etc, but ship from asia, which many shops do, you will most likely be using postal tracking sites that are loaded in languages other than english, forcing your customers to use a google translator to read their info and we all know how good a web translation software is now don't we lol...
The original shopify system is good enough for basic tracking, at least it is user friendly for everyone, no need to pay for this app guys.
Fantastic efficient service. Was able to help me integrate my website with Aftership quickly.
Very helpful live chat support.
Ankush was an amazing help. Looking forward to this app providing the proactive customer service we need in tracking orders and issues.
Although my experience with the app just started today, the customer service quality has already made a positive impression.