Reviews (4,768)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and real-time tracking capabilities, which boost transparency and customer trust. It offers a free plan suitable for small businesses and features customizable tracking and notifications, enhancing the customer experience. The support team is often praised for their quick and professional assistance. Merchants note significant improvements in efficiency and customer satisfaction, making it a valuable tool for e-commerce on Shopify.
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Atrocious support. Doesn't support DPD UK, yet happy to charge me hundreds of dollars for trackings that didn't go beyond 'pending' status.
Have emailed support five times over two weeks requesting a refund - NO RESPONSE.
Will be taking the matter up with Shopify support to recover funds.
Real shame as this app used to be so good.
I would definitely recommend this APP for everyone looking to have an updated, branded, and highly responsive order tracking page. Aseem was very responsive and friendly with my questions/requests.
so far so good! looking at the premium version
Look closer !!
I had high hopes fo this app, but after trialing it, it is really not good for people shipping from non english speaking countries.
If you sell in USA etc, but ship from asia, which many shops do, you will most likely be using postal tracking sites that are loaded in languages other than english, forcing your customers to use a google translator to read their info and we all know how good a web translation software is now don't we lol...
The original shopify system is good enough for basic tracking, at least it is user friendly for everyone, no need to pay for this app guys.
Fantastic efficient service. Was able to help me integrate my website with Aftership quickly.
Very helpful live chat support.
Ankush was an amazing help. Looking forward to this app providing the proactive customer service we need in tracking orders and issues.
Difficult to set up and doesn't have the features I need e.g. calculating shipping
Aseem was very helpful when getting me onboarded. He also extended my free plan by 7 days more!
Thank you!
Works great! I think this app helps a lot on order tracking. And it's service is also great, anyway, 5 stars is a must.
j'ai utilisé l'assistant pour enlever le branding de aftership et 5 min plus tard c'est fait ! Merci beaucoup pour la réactivité.
I used to app to get help removing the AfterShip branding. Response and service was ver fast! Thanks for your help!!!