Reviews (4,785)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.
Refine
-
By rating
Good job guys, great app!! Easy to use and and made my job a lot easier!!
doesnt work.asks for subdomain and so many things deleted
The interface is really nice, super easy to use and it works flawlessly. I recommend it to everyone!!
Can't change from individual to business because password is "incorrect" which has to be correct. Asked for instructions to reset for 3 times. Nothing. No email came, NOTHING.
so complicated not worth the headache. Literally so many different youtube videos and then instructions on website dont even correlate.
Dear user, can you please reply to the email that we sent?
Please help us with your availability, we will make sure every concern is addressed on a call.
A good app really, however you gotta pay for a lot of the premium features which you can get for free with Track123
The app seems useful but didn't do it's job in my case. Tried tracking an USPS order but it didn't find anything, while the official website does. Uninstalled..
Hi user,
Please reply to the email sent to you.
We will try to help you with tracking the parcel and a demo to help settle you with the app.
I haven't used the app yet but the customer service is super fast!! I hope to provide 5* later - when I have seen an order through.
Thank you for your kind words.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.
Regards,
AfterShip Team
Its a useful app for tracking orders.
Really shocked by how terrible their customer service is. We know our business doesn't matter to them...but we're disappointed that their service makes that so painfully clear.