Reviews (4,775)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

April 12, 2023

Debashish was super speedy and responsive to my questions - great customer experience! Really appreciate the help.

a Pot for Pot
United States
Almost 5 years using the app
June 21, 2014

So far so good, we’ve been looking for an app like this for some time !

Watch Wiser Timepieces & Accessories
United States
Over 4 years using the app
September 29, 2013

A must have app and superb customer support!

ZASTTRA.com
South Africa
Over 4 years using the app
June 13, 2014

We just installed this app, but it looks like it will work well with our Shopify store and ebay store. The app installed easily without any hiccups and it pulls in data from the respective stores. Currently, we are on the Free version, but I can see benefits of using the premium version. It's a great low-key way to get emails in front of your customers to keep your brand fresh. I would recommend it to others.

Pacific Northwest Gifts
United States
Over 4 years using the app
March 9, 2023

Excellent customer service, they helped me solve an issue within minutes. Highly recommend this app.

Magali Pascal
Australia
Over 4 years using the app
June 5, 2015

This is a great app as it abstracts the numerous tracking interfaces from multiple carriers into one familiar interface that stays in the store.....

The support from Michael and Andrew is fantastic. Great App, solid and stable

Online Lighting
United States
Over 4 years using the app
Edited November 14, 2016

This app has been dependable and helpful in many ways.

Toxtests Com
United States
Over 4 years using the app
April 5, 2015

Keeping our customers in the KNOW sells more BEARD OIL. Keeping you customers up to date with their shipping will surely help bring them back again and again.

BeardFriendly USA | Buy Beard Oils Online
United States
Over 4 years using the app
Edited May 1, 2019

A MUST HAVE app......A real amazing app for tracking shipments.....you can track all your shipments at one place in real time with this app....plus the button widget is a bonus (your customers can track the delivery status......you can send email and SMS notifications!!!!!....I dont see a reason why one shouldn't have this app....Great work team AfterShip....I hope you guys come up with more such apps which helps us monitoring and managing orders.

Zooomberg
India
Over 4 years using the app
June 28, 2014

This app functions exactly as described -- and the customer support is great. HIGHLY recommended.

Ebooks Direct at DianeDuane.com
Ireland
Over 4 years using the app