Reviews (4,775)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

February 26, 2017

Excellent app, keeps track of all our shipments, provides tracking details and keeps customers updated on delivery status. We highly recommend and wonder how any ecommerce store could do without it!

Thekewlshop
Thailand
Almost 6 years using the app
January 9, 2014

I have try this since last night and its amazing how much easier it is to track the packages... I am still on free version but have seen the features and our store will look amazingly pro if we have the track your package feature on the main page =)

La Tienda de Frida - Juguetes & más para perros
Mexico
Almost 6 years using the app
August 28, 2014

Amazing, simple and works.

My only suggestion would be for the sender to receive an email if an invalid tracking number gets entered. That would allow us to simply rectify the situation rather someone not getting any of the tracking emails.

Ryan Cactus Skincare

Cactus Skincare
Australia
Almost 6 years using the app
May 20, 2017

Great app! Perfect for tracking and managing orders after they ship. Even the free version is worth using, but the upgraded version will eliminate a lot of work as it automates the emails and shipping info.

All Good Wood
United States
Almost 6 years using the app
April 17, 2014

Fantastic app, easy to install and set up - adds a very professional service to our customers - highly recommended

Alfie Douglas
United Kingdom
Almost 6 years using the app
September 9, 2021

I needed customer support to get me started with enough knowledge of the app. Harshvardhan was very helpful and patient.

daniella store
United States
Almost 6 years using the app
Edited December 4, 2014

Such a great App for New Start ups. few clicks and you are ready. Must Try for every new entrepreneurs. It's gives your customer professional feeling.

You people done a great Job by creating this App. this is really very is install and use. after support system is such Key feature for this app. Trust me you people are great, I am saying because I personally use it.

Printadda
India
Almost 6 years using the app
October 7, 2013

Fantastic app, the graphic chart shows you exactly how many parcels are on the road longer than promised to your customer and gives you control over the performance of your courier.

Customer service is excellent.

Stefan Hoeckenreiner, www.allaboutpods.ie
(compatible coffee pods for Nespresso machines)

AllAboutPods
Ireland
Almost 6 years using the app
August 31, 2015

This worked great with our e-shop! Efficient and up to date tracking!

Peak Gems Dot Com
Hong Kong SAR
Over 5 years using the app
February 14, 2014

Great functionality. Makes eCommerce truly global

FOLKBRIDGE
India
Over 5 years using the app