Reviews (4,744)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time order tracking and user-friendly interface that suits all tech skill levels. It integrates seamlessly with Shopify, enhancing both operational efficiency and customer satisfaction. The app's free plan is ideal for small businesses, yet it scales well for larger operations. Features like a comprehensive dashboard and customizable tracking options allow for improved branding experiences. Additionally, the customer support team is noted for their prompt and efficient issue resolution.

August 31, 2015

This worked great with our e-shop! Efficient and up to date tracking!

Peak Gems Dot Com
Hong Kong SAR
Over 5 years using the app
August 25, 2021

Fantastic app, great customer service. The ability of customer being able to track their orders on our website is fabulous.

Little Drops of Water
Hong Kong SAR
Over 5 years using the app
January 31, 2021

I have been with aftership more than 3 years and aftership shipping notifications to my customers helped to avoid issues and extra work for customer service. It lowered unsuccessful delivery rates.

WoodWe
Lithuania
Over 5 years using the app
May 12, 2023

I had a great experience with AfterShip tracking and customer support. Ankit was very helpful and walked me through the whole process. The tracking system is interactive and self-service, which makes it easy for customers to use. Overall, I highly recommend AfterShip for any Shopify store looking to improve their tracking experience.

Assembly
India
Over 5 years using the app
December 16, 2016

The customer service is quite amazing, they coached us through any help we needed and answered every question. The overall system is clean and easy to use. We love the customer-facing tracking page (we do the paid version).. the design is quite better than what even top e-comm sites who develop their own pages have. 110% recommend

Yardkid
United States
Over 5 years using the app
March 24, 2021

Great customer service, and a great app to add into your Shopify stores! It's very convenient and also makes your website much more professional after the customer orders.

AKTIVFIT
United States
Over 5 years using the app
August 12, 2014

Great APP!!!
Incredible you guys are fantastic.
Cant believe you finally made it and added Taxidromiki.

You are really amazing for working so hard on a free app.

This is a must-app for every shop owner.

GIANNOPOULOS.GR
Greece
Over 5 years using the app
May 21, 2017

A fantastic app. Perfect for what we need, lightweight and very user-friendly. Would highly recommend!

Baltic Beauty
United Kingdom
Over 5 years using the app
January 29, 2014

A must have for my international drop-shipping!

POLISHANGEL® USA
Germany
Over 5 years using the app
February 16, 2017

Easy setup and configuration. It just works!

Pettah Online
Sri Lanka
Over 5 years using the app