Reviews (493)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features including loyalty programs, email marketing, product reviews, and affiliate modules. They report significant improvements in conversion rates and customer engagement, attributing this to the app's effective promotional tools and customer retention strategies. The integration process is noted as seamless, and customer support, particularly from individuals like Reena, is highlighted as responsive and helpful. This app is valued for enhancing sales metrics and consolidating various marketing and CRM functions into a single platform.

October 14, 2020

I added this app looking for a better loyalty rewards UI. The ability to embed on a page is a much better experience for my customers, and the additional features make this a great value. I had a small issue with style conflicting with the store theme, but the support team was very responsive and helpful!

On the Table Games
United States
Over 1 year using the app
July 5, 2021

There are a lot of features to this app and it's taking some time to get things set up but the customer service has been very responsive and helpful when I have reached out. So far so good!

Inspire Active Wear
United States
Over 1 year using the app
AiTrillion replied July 22, 2021

Thank you for your review! We're so glad to hear that the support team was able to help out 💖

March 20, 2022

Very good app and good support services. I recently faced an issue and resolved by the AI Trillion rep. Preetam. I am hoping to get the business going with this easy to use app.

RETROMASS
United States
Over 1 year using the app
July 8, 2020

I am very excited to use this app. It has a lot of options I was looking for:) I had a glitch when adjusting things on my site and the whole app disappeared. The customer service was right on top of it and helped me make the changes needed. Thank you so much

Love Fur All USA
United States
Over 1 year using the app
October 7, 2022

The support team are awesome, super helpful and really responsive. They jumped in and got things set up and running for me in under 24 hours. Excellent stuff and many thanks!

thecoralcentre
United Kingdom
Over 1 year using the app
November 9, 2022

The app is very powerful and a great value for the money. The team behind the app is very knowledgeable and responds quickly if you have any questions. Regular updates help bring new and useful features and the platform is very easy to use. Highly recommended.

Custom Swag Kit
United States
Over 1 year using the app
AiTrillion replied November 10, 2022

Thank you so much for taking the time to share your experience! We're so happy to hear that it was a good one ✨💖

May 7, 2021

This app has worked out fantastic for me! I highly recommend the app and its support team. I love that I don't have to slow down my site with a bunch of separately installed apps running inefficiently. I also very much appreciate the Ai Trillion service that I've received. Not only have they bent over backward to support customizations that I've requested, but they have remained very patient with me. I am not a techie person and this is my first e-commerce store/website. Their support team has been and continues to be, very responsive! Highly recommend.

Claim It Tees
United States
Over 1 year using the app
Edited May 25, 2021

Support was quick and very collaborative. Many thanks to Preetam and the team. I hope we can continue like this in the future.

GrabOnlineGH
Ghana
Over 1 year using the app
February 1, 2023

Amazing customer service. Thank you Pratibha!
First time on the call with her and she patiently listened to me and answered all my questions. looking forward working with her.

Tooka Florist
Canada
Over 1 year using the app
AiTrillion replied February 14, 2023

It's great to hear that enjoy the app and our support🤩.
We are excited for you and all your future growth 🚀

August 30, 2020

So far I'm loving this feature rich app, and the price point it much lower than most apps that have 1/2 of the included features! Support has also been excellent.

Thompson's Luxury Soap
United States
Over 1 year using the app