Reviews (498)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features that boost business operations and customer engagement. Key benefits include enhanced conversion rates and sales through an easy-to-set-up loyalty program and effective retention strategies. The app integrates loyalty programs, email marketing, product reviews, and affiliate modules seamlessly with Shopify. Merchants appreciate the intuitive interface and the consolidation of multiple marketing tools into one platform, simplifying management. The app is also praised for its reliable performance and exceptional customer support, with staff members like Reena, Hritik, and Ankit noted for their responsiveness and helpfulness.

Edited November 25, 2019

We just started with Aitrillion. A few problems were handled very professionally and quickly. Programs work well and we are looking forward to a good future with Aitrillion. Keep up the good work. Regards Ken @ Insect Sales.com

Insect Sales.com
United States
4 months using the app
AiTrillion replied April 23, 2020

Thank you for the review. Team AiTrillion is humbled and grateful.

February 24, 2021

I used this app for now a week and it is just a brilliant add up to your shop. Technical support is fast and really efficient!!! Thank you one more time Preetam D for your help.

Badaboom Baby
Switzerland
4 months using the app
AiTrillion replied April 18, 2021

Thank you so much for the review! We really appreciate it. 💖

November 4, 2022

After trying several solutions that most of them are very well known I was lucky to get a recommendation from a dear friend to try AITrillion. As the app has many features it seemed overwhelming to me, but thanks to their awesome onboarding team I could have a quick and smooth transfer and saved a lot of money by activating all features. Being 1 app with several features with 1 code helped me reducing the number of apps I used to have which saved me not only money but a lot of codes that were slowing down my page load speed. Fantastic solution

Brands On Sale
United States
4 months using the app
AiTrillion replied November 10, 2022

Thank you so much for taking the time to leave us a review! We're so happy to hear that our app has been able to help your business 😍 🙏

February 12, 2023

The team has been amazingly helpful. Am very new to the app and was looking for a solution to my problem and the team manage to suggest a better alternative

MEDICOS Official Store
Malaysia
3 months using the app
AiTrillion replied February 14, 2023

Thank you so much for your review 🤩
Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!

August 3, 2023

I would highly recommend this app. It is simply to enroll customers at POS. The support team is fantastic when we have run into problems or had questions. They are very responsive.

39 North CO
United States
3 months using the app
AiTrillion replied August 10, 2023

Thank you for your recommendation! We're thrilled to hear that our app has simplified customer enrollment at POS for you. Our support team is dedicated to providing excellent assistance, and we're glad to know that you've found them responsive and helpful. If you ever need further support or have questions, don't hesitate to reach out. Your satisfaction is our priority! 🙌🌟

September 15, 2020

There are SO MANY features available that I'm still finding new ones but the reason why I'm writing this review is the customer service. I don't know if they have 24/7 availability or what but every time I've asked a question, day or night, I have NEVER gotten an automated response. With a couple minutes, a real live person comes on to help me with my problem.

I was looking for an app that I could do loyalty rewards and referrals but this does so much more and for CHEAPER than everyone else. I can see using this permanently.

Please give them a try!

New and Used 4K Movies
United States
3 months using the app
November 6, 2020

I love all the different functions this app has - all in one place! It makes my work so much more effective and easier. I've had to contact support twice and they were great in solving my issues. The Knowledge base and videos are great as well. I just wish the videos had a play bar so that you can go back and forth as needed.

SmitCo LLC
United States
3 months using the app
Edited April 9, 2021

I love the support staff and the concept of this "app", It is much more than one app, it is like many apps working together in a clever way
Try it. It is simple to work with

Executive Supplements
Slovenia
3 months using the app
AiTrillion replied April 18, 2021

Thank you so much for the review 💖 We are sending you positive vibes!!!

June 27, 2020

I think this is very good but there are some things that do not work I think this is special for the theme but very good

spearss
United States
3 months using the app
January 30, 2021

This app is a great all in one option for many aspects of my store. I have tried a bunch of apps for loyalty, reviews, emails, etc... and, in the end I came back to this app to handle them all. The customer service is great as well! Send a message and your issue or concern is handled quickly and professionally. I am anxious for this app to grow and help me find new ways to attract and keep customers coming to my store! I’d like to send a special shout out to Preetam for putting up with my constant questions! (I am a little OCD sometimes )

BK Variety Market
United States
3 months using the app
AiTrillion replied February 1, 2021

Thanks BK Variety Market.