Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its multifunctionality, including email marketing, loyalty programs, and product reviews. Its automation features, such as personalized email campaigns and targeted SMS marketing, are highly valued. Merchants also commend the insightful analytics, effective customer retention through loyalty programs, and responsive customer support. The app's scalability, data handling, Shopify POS integration, and customer tracking capabilities are also praised. Merchants particularly value the subscription, customer reviews, and affiliate marketing modules.

August 25, 2020

This app does it all, one stop shop for all your loyalty, email marketing and push notification needs. Great and fast support!

Beyond Full Spectrum
United States
4 months using the app
February 24, 2022

Honestly, has been one of the best apps, Ive used on Shopify. Love that I'am able to speak with someone and get so much support with setting up the backend of my business and for the price, its just worth it! Really amazing app, and I love that you can do everything all in one place.

LACE PASTE
United States
4 months using the app
AiTrillion replied February 24, 2022

Thank you so much for taking the time to leave us this review and for sharing your experience 😍

January 16, 2021

Been a huge help Preetam's customer service is great when setting up my shop I spoke to him everyday for at least a week and gave me as much help as I needed.

CraftCentralCompany
United States
4 months using the app
August 28, 2020

Testing the app at the moment. 5 Stars to the prompt Customer support. Nice interface for loyalty points function. Learning the functions at the moment.

WRAPDRIVE
Australia
4 months using the app
Edited November 25, 2019

We just started with Aitrillion. A few problems were handled very professionally and quickly. Programs work well and we are looking forward to a good future with Aitrillion. Keep up the good work. Regards Ken @ Insect Sales.com

Insect Sales.com
United States
4 months using the app
AiTrillion replied April 23, 2020

Thank you for the review. Team AiTrillion is humbled and grateful.

February 24, 2021

I used this app for now a week and it is just a brilliant add up to your shop. Technical support is fast and really efficient!!! Thank you one more time Preetam D for your help.

Badaboom Baby
Switzerland
4 months using the app
AiTrillion replied April 18, 2021

Thank you so much for the review! We really appreciate it. 💖

November 4, 2022

After trying several solutions that most of them are very well known I was lucky to get a recommendation from a dear friend to try AITrillion. As the app has many features it seemed overwhelming to me, but thanks to their awesome onboarding team I could have a quick and smooth transfer and saved a lot of money by activating all features. Being 1 app with several features with 1 code helped me reducing the number of apps I used to have which saved me not only money but a lot of codes that were slowing down my page load speed. Fantastic solution

Brands On Sale
United States
4 months using the app
AiTrillion replied November 10, 2022

Thank you so much for taking the time to leave us a review! We're so happy to hear that our app has been able to help your business 😍 🙏

February 12, 2023

The team has been amazingly helpful. Am very new to the app and was looking for a solution to my problem and the team manage to suggest a better alternative

MEDICOS Official Store
Malaysia
3 months using the app
AiTrillion replied February 14, 2023

Thank you so much for your review 🤩
Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!

September 15, 2020

There are SO MANY features available that I'm still finding new ones but the reason why I'm writing this review is the customer service. I don't know if they have 24/7 availability or what but every time I've asked a question, day or night, I have NEVER gotten an automated response. With a couple minutes, a real live person comes on to help me with my problem.

I was looking for an app that I could do loyalty rewards and referrals but this does so much more and for CHEAPER than everyone else. I can see using this permanently.

Please give them a try!

New and Used 4K Movies
United States
3 months using the app
November 6, 2020

I love all the different functions this app has - all in one place! It makes my work so much more effective and easier. I've had to contact support twice and they were great in solving my issues. The Knowledge base and videos are great as well. I just wish the videos had a play bar so that you can go back and forth as needed.

SmitCo LLC
United States
3 months using the app