Reviews (2,305)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and effective dropshipping tools, highlighting its seamless product mapping and order fulfillment integration with Shopify. The free plan is a popular feature, allowing merchants to test the app's capabilities. Support, including team members like Vivian, Ross, and Rocy, is frequently praised for being responsive and providing detailed, step-by-step assistance using screenshots and tutorial videos. Feedback from merchants is actively incorporated to improve the app's functionality, enhancing the dropshipping process.

January 23, 2023

tok lite tid men han hjälpte mig hela vägen tack så mycket !! :) hoppas att felet inte återkommer men allt hjälp va super smidigt

CilhostDysigs
Sweden
About 2 months using the app
February 23, 2023

Lily provided me with some great insights and tips. She was very helpful and honest. Thank you for helping me build my store better.

PulseOn
United States
About 2 months using the app
March 12, 2023

Leo was an amazing assistant and very patient with me. He gave me all the information I needed. This is my second time I have contacted the support team.

Tehill Technology
Nigeria
About 2 months using the app
Edited November 16, 2019

most of supplies provides products title too long and something repeating same word in single title.

motormart2u.com
Malaysia
About 2 months using the app
FireApps replied November 19, 2019

Hi Wan,

I'm Johnson from FireApps Customer Support team, and thanks for your feedback.

There is one thing to note is that our app, Ali Orders only can help you import product's name from AliExpress at first, and then later you can change its name as you want. I do know that it can take you sometimes for this task, but we have no alternative solution because long name was created purely by supplier in AliExpress, and we cannot control that.

Hope you can understand, and if you have any concern, please feel free to contact us via our live chat, or email at support@fireapps.io

Cheers,
Johnson

February 12, 2023

it is easy and helpful . you can easly import products from ali express and puch them to your store
i love it a lot .

fancejewelery
Egypt
About 2 months using the app
May 27, 2020

Its simple and easy to use. Allows you to edit all items prior to adding to your store. Highly recommended. Gives you all the options you need to start your DS website.

uBay
United Kingdom
About 2 months using the app
FireApps replied October 15, 2020

Hi there,

This is Johnson from Ali Orders - AliExpress Dropship Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Ali Orders - AliExpress Dropship Support Team

November 17, 2018

Very nice app. It works as it's supposed to.
It's simple and fast. It's also free to use!
I recommend it!

Muggy
Sweden
About 2 months using the app
FireApps replied October 16, 2020

Hi there,

Here's Seri from Ali Orders - AliExpress Dropship Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Ali Orders combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Ali Orders - AliExpress Dropship Support Team

February 15, 2021

The app is really easy to use and a time-saver, I don't have to spend time inserting all the pieces of information, when this app automatically puts it, no complaints.

Lamamamexicana
United States
About 2 months using the app
FireApps replied February 16, 2021

Hi there,

This is Petey from Ali Orders - AliExpress Dropship Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Ali Orders users like you.

Along with Ali Orders, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Petey
Ali Orders - AliExpress Dropship Support Team

October 3, 2019

Great App ! , I've used this before starting off my business. I was confused at first but with the help from customer service , everything is cake walk . Recommend to New Owners.

Da Ninety Fly Clothing
United States
About 2 months using the app
FireApps replied October 15, 2020

Hi there,

My name's Muffin from Ali Orders - AliExpress Dropship Support Team. We really appreciate your feedback and comment about your experience when using Ali Orders and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Orders, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Muffin
Ali Orders - AliExpress Dropship Support Team

November 15, 2022

I could not explain how spectacular the service Ali Orders AliExpress Dropship have helped me with today. Their reps are very help as I had a sensitive issue to resolve. It was acted on right away. Thank you.

LuxBeautyZone
United States
About 2 months using the app