Reviews (2,286)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, ease of use, and excellent customer support. It offers a free plan, multiple source search, and a streamlined order fulfillment process. The support team is praised for their responsiveness and helpfulness, often providing guides and images. The live chat feature is also commended for quick responses. It's recommended for its ability to help merchants grow their businesses.

April 17, 2020

Desinstalei o app e continua a cobrar, gostaria que resolvessem essa questão, o quanto antes. Aguardo!

Heyy Brasil
Brazil
About 1 year using the app
FireApps replied April 19, 2020

Hi there,

I'm Raymond from FireApps Customer Support team, and I am very sorry for the inconvenience may caused to you.

As I have checked your account on our Shopify system, and see that you installed our app on November 12th, 2019, and then uninstalled our app on March 25th, 2020.

Please be advised that you have to uninstall our app, then the subscription will be canceled as well, and you won't be charged on next billing.

For more detail can be found here: https://help.fireapps.io/en/articles/2001251-how-to-cancel-quit-terminate-pause-fireapps-subscription

If you have any further concern, please feel free to contact us via our live chat, or email at support@fireapps.io

Best Regards,
Raymond

Edited December 29, 2018

I used this app and its amazing how resourseful things can be done thanks to this concept
Incredibli amazingdsv

QUALITY PRODUCTSS
United Kingdom
16 days using the app
FireApps replied October 16, 2020

Hi there,

Here's Seri from Ali Orders - AliExpress Dropship Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Ali Orders combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Ali Orders - AliExpress Dropship Support Team

March 31, 2023

the app is super easy to use, and the import is simple. but maybe need to upgrade the search info in the app, to make everything searched more accurate.

Vokboard Official Store
China
16 days using the app
November 6, 2018

So far this app has been great within sync up products to my shopify website...I have only had it for a few hours and have not yet made a sale so we shall see how that process goes. It would be nice if there was a select/deselect all button for variants as well as images in order to make it more efficient.

JustRight Market
Canada
About 1 year using the app
February 7, 2023

Bonne application.

Mais attention a bien vérifier les conditions d'expedition avec votre fournisseur pour éviter les mauvaises surprises.

Dress-Your-iPhone
France
16 days using the app
December 26, 2022

The promoter really helped me and helped me find potential products in order for me to make my first sales .

The Cable Organizer
Greece
16 days using the app
Edited December 19, 2022

Great app ,, and the help desk very supportive,, Thanks to Jennie for the help through order issue and providing quick solution

Ashoof
Saudi Arabia
15 days using the app
December 28, 2018

I just started using this app. I hope it delivers. I'm really just excited to see of it's going to be worth all the fuss.

Bermuda - everything must go
South Africa
15 days using the app
FireApps replied October 16, 2020

Hi there,

My name's Muffin from Ali Orders - AliExpress Dropship Support Team. We really appreciate your feedback and comment about your experience when using Ali Orders and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Orders, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Muffin
Ali Orders - AliExpress Dropship Support Team

December 29, 2022

The Lovely Daisy, Great customer service and support.
She is simply amazing and awesome.

Thank you Daisy, you Rock : )

OV GOODS
United States
15 days using the app
Edited November 9, 2019

I am using this app to import products from AliExpress. I was able to integrate my AliExpress with the press of one button. I was able to add my wish list to my product import list which is great. My only complaint would be that I wasn't able to bulk import my wish list.

Home Beauty Bargains
United States
12 months using the app
FireApps replied November 10, 2019

Dear Brandi,

My name is Petey from FireApps Customer Support team, and thanks for your feedback.

Regarding to your concern, I would like to inform that our Ali Orders can achieve your request, so please make sure that you are using Google Chrome with Ali Orders extension installed.

I also sent you a separate email to follow up better, thus please help me check again, and if issue still persists, kindly inform me by replying on that email ASAP.

Look forward to hearing from you.

Best Regards,
​Petey -