Zopi ‑ AliExpress Dropshipping
Reviews (2,287)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface, ease of use, and excellent customer support. It offers a free plan, multiple source search, and a streamlined order fulfillment process. The support team is praised for their responsiveness and helpfulness, often providing guides and images. The live chat feature is also commended for quick responses. It's recommended for its ability to help merchants grow their businesses.
Refine
-
By rating
Ethan is amazing at what he does! very good customer service and very friendly. 100% fiver star service. Answered all my questions and more!
I find it much quicker to source products and also to add them to my store for dropshipping.I find it much quicker to source products and also to add them to my store for dropshipping.
the customer service was excellent. He stayed online with me until I was able to get it working right
Excellent support! I had an issue with one of my orders and the support team made sure that it has been resolved as soon as possible and guided me throughout the process.
Still learning my way around ecommerce but so far Ciara has been very helpful in smoothing things out for me. Looking forward to my new business venture.
Dear,
Your feedback is appreciated! We are thrilled to have been able to provide the assistance you needed.
Our main focus is to bring the best possible experience for our customers. We are always here to help during your journey with Ali Orders.
Regards,
Ali Orders Team
Mağaza kurmamda bana yardımcı olan. İşime yarayan bir program. ürün bulmada profesyonel basit arayüzlü kaliteli program teşekkürler.
Hi Emirhan,
Here's Raymond from FireApps Customer Support team, and thank you for your feedback.
Should you need any help from us later, please feel free to contact us via our live chat, or our email at support@fireapps.io.
Best Regards,
Raymond
said free service yet they charged me and said this is limited to 7 days only . my lawyers said this is totally misleading they stole over $100.00 off me now Shopify ask them for a refund they refused to reply was not until i cc my lawyer did they reply ALI ORDERS IS A SCAM they dont push all your orders then when you complain they send you a link never explain or say its problem they are working on it but never fix the issue.. don't trust !!! FREE
Free
Import AliExpress products in 1-click Auto fulfill orders in 1-click Auto-update product stock and price Auto-select price for new products so they don't have free plan this is misleading!! they even have on there app FREE -7 DAY TRAIL again not clear . -----------------------------------------------------------------------------------------------
PREMIUM
$19/month
Everything in Free plan Bulk import products Bulk fulfill orders Merge products to push sales Solve AliExpress Captcha Affiliate API and lets now be honest with all your lies should we ann >>> ok cool pasing my complaints app not working again today same thing same response >> see all the colours are not important with the photos this will cost me so much time so what am I paying for this has been so much drama you keep sending to so team that never fix it never reply so please don't respond with the same thing bet you do. FireApps - Premium Apps for Shopify Stores sent Today at 17:29
i've forwarded all concerns to our dev team to check and will give you an answer asap.
You sent Today at 17:30
asap FireApps - Premium Apps for Shopify Stores sent Today at 17:30
please keep patience, we're checking it for you and put it on the highest priority as you can see again what am i PAYING FOR ? SCAM!! THEY STOLE MONEY BECAUSE THEY NEVER OFFERED OR GIVEN ME THE SERVICE I PAID THIS IS WHY I AM TAKING THEM TO COURT !!! THEY REFUSE TO DO THE RIGHT THING MY LAWYERS ARE NOW on top of this shopify have asked them to refund me they refused to reply until i said i was going to sue them!! i will past that email shopify sent me saying they will try again ... so don't believe fireapps fake lies!!! Updated what they said blackmail much and Shopify said they never contacted them 4th January 2021
Hi Andrew, We're sorry for all inconveniences that caused to you. As per check, I see that you have uninstalled the app and left a negative reviews on shopify. Once again, we deeply apologize for all unfortunate experiences Could you please give us a favor to remove that negative review on shopify and give us one chance supporting you? After discussion with our team and manager, we decide to contact Shopify and will refund for your latest app billing as our truly apology. Please consider and let us know your decision if you accept our apology and remove that reviews
Hi there,
I'm Anna from Ali Orders - AliExpress Dropship Support Team and we are truly sorry for this inconvenience caused.
There are two main issues as following:
1. App charges issue, we are now offering two plans including Free and Premium plan with 7 trial day. As I have checked your account on Shopify partner and seen that you chose your Ali Order paid plan with 19.0 on August 29th 2020 and until Dec 12th 2020, you uninstalled our app (https://prnt.sc/wdflzw). From the time when you approved charge for paid plan with 19.0 on August 29th 2020, you have spent two billing on September and October. In conclusion, there was no double charge.
2. Deleted products issue, because of synchronization system, the error sometimes happens, as we have checked your case and seen that you are having an active chat with my colleague and they are fixing your issue as soon as possible, please let us know if you need further help.
Best Regards
Anna
Ali Orders - AliExpress Dropship Support Team
This is by far the easiest and most efficient app i have used. If they could somehow make it so it can suggest a different name from the one it pulls from AliExpress it will help with the tedious renaming in all the apps.
Hi there,
This is Lynn from FireApps Customer Support team, and we really appreciate your feedback to our app, Ali Orders.
As we discussed via mail chain directly, this function is not available in our current version yet, and I am going to bring it to our Business Development team for considering to improve it in the future version.
Hope you will continue enjoying our app, and if you have any other concern, please feel free to contact us via our live chat, or email at support@fireapps.io
Regards,
Lynn
i love this app.easy to use. nice products and easy to cheack on suppliers, please keep making this app better and better
Hello Pieter,
Here's Kate from FireApps Customer Support Team, and thank you for the feedback on Shopify App store.
Should you need any support later, please feel free to contact us via our live chat, or email at support@fireapps.io.
Regards,
Kate
merci pour tous vos conseil et imformation interesantes surtous pour un debutant cette application est simple et pratique au niveau de l'utilisation