Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, ease of use, and excellent customer support. It offers a free plan, multiple source search, and a streamlined order fulfillment process. The support team is praised for their responsiveness and helpfulness, often providing guides and images. The live chat feature is also commended for quick responses. It's recommended for its ability to help merchants grow their businesses.

November 12, 2019

SO BAD... DO NOT TRUST IT. Does not offer text message confirmations, when I push a product I get shipping places like "China9" or "Russia6". then the variants are so messed up. I tried fixing it all and when i tried to purchase from my own store it would say the product is unavailable or sold out or "could not find SKU number." DO NOT TRUST THIS APP... GO WITH OBERLO

Zisto
United States
1 day using the app
FireApps replied November 12, 2019

Hi Austin,

My name is Lynn from FireApps Customer Support team, and I am sincerely sorry for the trouble you met.

Regarding your concern, Raymond from our team has supported you via live chat, so would you mind to follow up the issue with him directly for better response?

Hope it will be solved soon.

Thank you for your patience, and have a great day.

Regards,
Lynn

Edited August 25, 2019

It makes life much easier to upload the products.
No more guess work with items
Easier to control and import

CyberMarkt
Canada
About 1 hour using the app
FireApps replied October 15, 2020

Hi there,

I'm Yung from Ali Orders - AliExpress Dropship Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Ali Orders team and we have been trying our best to develop and improve Ali Orders to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Ali Orders, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Yung
Ali Orders - AliExpress Dropship Support Team

February 8, 2023

12/10 she was the best customer support ive gotten in a while!! best employee ever!!!!

Snap Buy
United States
About 1 hour using the app
September 18, 2018

When Pushing products to store the app do what it wants change their name change images change description. lost time editing those so the app would do what ever it wants, im scared when an order its place it will bug this way

Unusual Roots
Mexico
1 day using the app
September 15, 2018

wonderful and easy to use , i have used many apps before but i feel different with use this app, i hope you continue to keeping it at this level without any problems like i faced with others before

Fun World
United States
About 22 hours using the app
June 7, 2022

misleading information!! nit even close to oberlo. Don't waste your time installing this app. It's not free as they advertise so they mislead you!!!. such a scamer

Allmartdeal
United States
1 day using the app
March 8, 2023

Leo did a great job supporting me :)
Quick response time and great support. The support is taking the time to rly explain things

drcomfy
Switzerland
About 1 hour using the app
December 29, 2022

very good suggestion. explain very clear. nice to talk with her. thanks for the support. all the contain very clear .

ladiestextile
India
About 1 hour using the app
July 25, 2022

Jag använde appen för att hitta bra produkter och hade svårt att kopla en till min webbplats men supporten var mycket hjälpsam.

Pure 20´s
Bulgaria
About 1 hour using the app
May 15, 2023

customer service is very good,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Jake.Lucy.store
United States
44 minutes using the app