Zopi ‑ AliExpress Dropshipping

I was super stuck with the order fulfillment and Clara was very helpful and finally got unstuck, thank you!

Great app to have. Very useful when doing Dropshipping, even having a Free plan is nice and allows for a taste of they have to offer. Rocy was especially helpful via the Live Chat, she answered all my questions professionally, quickly and with photos for examples. She was also kind enough to pick out some best selling products to help me get started. Would highly recommend this app 100%.

Giseele was so helpful she's such a gem, because of her I will definitely be using Zopi for drop shipping. She made this so easy for me. thank you Giselle I hope to get you again if i need any additional help.

So far so good. I hope to grow with Zopi. Time will tell. I will say this, I just had a couple of encounters with customer service because I am new at Zopi and Shopify and my experience with both of them was pleasant. My problems were solved I had no issue with their customer service skills. Jennie, the second representative, was incredible and very knowledgeable. If I run into a problem and then find myself in need of assistance with Zopi...I hope I run into Jennie again. ( :-) for Jennie)

I recently had the pleasure of interacting with Leo from Zopi’s Customer Support team, and I must say, it was one of the most exemplary experiences I've had in a long time. From the outset, Leo exhibited a kindness that was both genuine and reassuring, which is something one doesn’t always find in the fast-paced world of customer service.

It was immediately evident that Leo was not only well-versed with the intricacies of the platform but also had a profound ability to listen. In a situation where many would have offered generic solutions, Leo took the time to thoroughly understand my specific issues. This level of attention to detail is a testament to his commitment and the high standards set by Zopi.

The solutions he provided were not just quick fixes; they addressed the root causes of my problems. It's clear that Leo is a problem solver at heart and is dedicated to ensuring that customers have the best possible experience with Zopi.

To sum it up, the efficiency and kindness Leo displayed were above and beyond. He truly embodies what excellent customer service should be. If this is the standard Zopi sets for its customer support, then they are undoubtedly miles ahead in the game. Here's to hoping all my future encounters are as positive as this one.

Thank you, Leo, for your unwavering commitment to excellence!

The service in the chat support is awesome. Zopi's team always go out of their way to make sure I get a quick solution. Today Ross was extremely helpful and kind. Thank you Ross!

Ross was very helpful in helping fix several problems for me. I am very grateful for his help.

very helpful

I worked with Jeannie today and she was amazing! She helped me with a difficult order and without her assistance it would not have been completed. A very wonderful experience. She was patient, thorough and understanding. I hope to work with her again if I ever experience a technical issue. She's great!

The support team is amazing! Ross and all of them. The best CS ever!! Rocy this time was awesome too!