Reviews (2,267)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, ease of use, and excellent customer support. It offers a free plan, multiple source search, and a streamlined order fulfillment process. The support team is praised for their responsiveness and helpfulness, often providing guides and images. The live chat feature is also commended for quick responses. It's recommended for its ability to help merchants grow their businesses.

July 25, 2022

Jag använde appen för att hitta bra produkter och hade svårt att kopla en till min webbplats men supporten var mycket hjälpsam.

Pure 20´s
Bulgaria
About 1 hour using the app
April 12, 2023

Lillyy was superrrrr helpfull. She is <3 Helped me with setting up ali orders and gave me different tips that experts can give to help me set up my first store.

Thank you Lilly!

BabyRealm
Pakistan
About 1 hour using the app
May 15, 2023

customer service is very good,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Jake.Lucy.store
United States
44 minutes using the app
December 8, 2022

Great experience working with Vincent. Very helpful and encouraging on my drop shipping adventures. Would highly recommend this app.

SPA Merchandise
Canada
About 1 hour using the app
September 20, 2021

Please don't install it ever, Extension not working at all, ali order shop is very pathetic very slow, not recommended to download.

Chicwitt
United States
About 19 hours using the app
FireApps replied September 27, 2021

Hi Chicwitt,

Here's Jesse from Ali Orders - AliExpress Dropship Support Team and we are deeply sorry for this inconvenience causing to your experience.

With your concern about the extension does not work, you could please let me know you can't import product from Aliexpress to your store or get what issue with the extension then we could check and give you better advice.

Please kindly try to remove current extension then add it again. Then check it to see if it works again or not.

https://support.fireapps.io/en/article/how-to-install-ali-orders-chrome-extension-n0vwb1/

We have seen that my colleague has sent you follow-emails, please let them know if you need further help.

Regards,
Jesse
Ali Orders - AliExpress Dropship Support Team

Edited March 20, 2023

It is very easy to use. A must for dropshippers. Support is also very quick and reliable. Have it to get better sales.

Boutique di Luce
Türkiye
33 minutes using the app
June 15, 2022

daisy was amazing. i was going to delete the app because it was becoming confusing but she helped me with the process.

MiracleLenses
United States
33 minutes using the app
FireApps replied June 16, 2022

Hi,

Thank you so much for your feedback and for choosing AliOrder

Your comments has been shared with our AliOrder Team. Feedback like yours is valued by every team member here and it gives us the movation to continue developing our AliOrder.

Thank again, and have a wonderful day!

Sincerely,

AliOrder Team

May 17, 2020

So far so good!! i will let you know how things are going after I have used it for a while. Like it so far.

Ron's Found Treasures & Handmade Jewelry
United States
About 11 hours using the app
FireApps replied May 21, 2020

Hello Ronald,

Here's Raymond from FireApps Customer Support Team, and thank you for the feedback on Shopify App store.

Should you need any support later, please feel free to contact us via our live chat, or email at support@fireapps.io.

Regards,
Raymond

December 28, 2022

Best customer service ever. Specially Jennie, she help me installing extention and showed how to import products

Brands Just Pret Canada
Canada
14 minutes using the app
March 23, 2023

chatted with Leo and he was very helpful with all my questions and actually went through step by step and dug deep into a few question. if you need help i hope you get him

Brooks Cosmetics
United States
About 3 hours using the app