Zopi ‑ AliExpress Dropshipping

Zopi ‑ AliExpress Dropshipping

Reviews (2,469)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this dropshipping app for its intuitive interface that simplifies product finding and importing, and its seamless integration with suppliers. Exceptional customer support is frequently highlighted, with staff members like Ross, Vivian, and Rocy praised for their responsiveness and helpfulness. The app is valued for making order fulfillment easier and providing real-time support, benefiting both new and experienced dropshippers.

October 19, 2023

Avant de télécharger cette application j'étais vraiment dans l'incompréhension, là maintenant je ne dirais que je suis un expert mais je sens quand meme une petite avancée. Merci beaucoup à NIM qui a su exactement quoi m'informer afin que je puisse débuté .

SOUDRE
Burkina Faso
5 days using the app
Edited May 26, 2020

Mağaza kurmamda bana yardımcı olan. İşime yarayan bir program. ürün bulmada profesyonel basit arayüzlü kaliteli program teşekkürler.

MayaKidstore
United Kingdom
4 months using the app
Zopi ⭐ replied May 26, 2020

Hi Emirhan,

Here's Raymond from FireApps Customer Support team, and thank you for your feedback.

Should you need any help from us later, please feel free to contact us via our live chat, or our email at support@fireapps.io.

Best Regards,
Raymond

Edited January 9, 2021

said free service yet they charged me and said this is limited to 7 days only . my lawyers said this is totally misleading they stole over $100.00 off me now Shopify ask them for a refund they refused to reply was not until i cc my lawyer did they reply ALI ORDERS IS A SCAM they dont push all your orders then when you complain they send you a link never explain or say its problem they are working on it but never fix the issue.. don't trust !!! FREE
Free
Import AliExpress products in 1-click Auto fulfill orders in 1-click Auto-update product stock and price Auto-select price for new products so they don't have free plan this is misleading!! they even have on there app FREE -7 DAY TRAIL again not clear . -----------------------------------------------------------------------------------------------
PREMIUM
$19/month
Everything in Free plan Bulk import products Bulk fulfill orders Merge products to push sales Solve AliExpress Captcha Affiliate API and lets now be honest with all your lies should we ann >>> ok cool pasing my complaints app not working again today same thing same response >> see all the colours are not important with the photos this will cost me so much time so what am I paying for this has been so much drama you keep sending to so team that never fix it never reply so please don't respond with the same thing bet you do. FireApps - Premium Apps for Shopify Stores sent Today at 17:29
i've forwarded all concerns to our dev team to check and will give you an answer asap.
You sent Today at 17:30
asap FireApps - Premium Apps for Shopify Stores sent Today at 17:30
please keep patience, we're checking it for you and put it on the highest priority as you can see again what am i PAYING FOR ? SCAM!! THEY STOLE MONEY BECAUSE THEY NEVER OFFERED OR GIVEN ME THE SERVICE I PAID THIS IS WHY I AM TAKING THEM TO COURT !!! THEY REFUSE TO DO THE RIGHT THING MY LAWYERS ARE NOW on top of this shopify have asked them to refund me they refused to reply until i said i was going to sue them!! i will past that email shopify sent me saying they will try again ... so don't believe fireapps fake lies!!! Updated what they said blackmail much and Shopify said they never contacted them 4th January 2021
Hi Andrew, We're sorry for all inconveniences that caused to you. As per check, I see that you have uninstalled the app and left a negative reviews on shopify. Once again, we deeply apologize for all unfortunate experiences Could you please give us a favor to remove that negative review on shopify and give us one chance supporting you? After discussion with our team and manager, we decide to contact Shopify and will refund for your latest app billing as our truly apology. Please consider and let us know your decision if you accept our apology and remove that reviews

Gaysfashion.com
Australia
4 months using the app
Zopi ⭐ replied December 30, 2020

Hi there,

I'm Anna from Ali Orders - AliExpress Dropship Support Team and we are truly sorry for this inconvenience caused.

There are two main issues as following:

1. App charges issue, we are now offering two plans including Free and Premium plan with 7 trial day. As I have checked your account on Shopify partner and seen that you chose your Ali Order paid plan with 19.0 on August 29th 2020 and until Dec 12th 2020, you uninstalled our app (https://prnt.sc/wdflzw). From the time when you approved charge for paid plan with 19.0 on August 29th 2020, you have spent two billing on September and October. In conclusion, there was no double charge.

2. Deleted products issue, because of synchronization system, the error sometimes happens, as we have checked your case and seen that you are having an active chat with my colleague and they are fixing your issue as soon as possible, please let us know if you need further help.

Best Regards
Anna
Ali Orders - AliExpress Dropship Support Team

December 14, 2019

This is by far the easiest and most efficient app i have used. If they could somehow make it so it can suggest a different name from the one it pulls from AliExpress it will help with the tedious renaming in all the apps.

Couture Di Pari
United Kingdom
5 days using the app
Zopi ⭐ replied December 15, 2019

Hi there,

This is Lynn from FireApps Customer Support team, and we really appreciate your feedback to our app, Ali Orders.

As we discussed via mail chain directly, this function is not available in our current version yet, and I am going to bring it to our Business Development team for considering to improve it in the future version.

Hope you will continue enjoying our app, and if you have any other concern, please feel free to contact us via our live chat, or email at support@fireapps.io

Regards,
Lynn

April 10, 2023

merci pour tous vos conseil et imformation interesantes surtous pour un debutant cette application est simple et pratique au niveau de l'utilisation

Merjana
France
5 days using the app
May 17, 2020

i love this app.easy to use. nice products and easy to cheack on suppliers, please keep making this app better and better

Tech Beetle
South Africa
4 months using the app
Zopi ⭐ replied May 21, 2020

Hello Pieter,

Here's Kate from FireApps Customer Support Team, and thank you for the feedback on Shopify App store.

Should you need any support later, please feel free to contact us via our live chat, or email at support@fireapps.io.

Regards,
Kate

June 23, 2022

Love this App. I dropship from this store constantly I love the prices and I love the automated services

joses stuff
United States
4 days using the app
Zopi ⭐ replied June 23, 2022

Hi,

Thank you so much for your feedback and for choosing AliOrder

Your comments has been shared with our AliOrder Team. Feedback like yours is valued by every team member here and it gives us the movation to continue developing our AliOrder.

Thank again, and have a wonderful day!

Sincerely,

AliOrder Team

January 27, 2023

I would recommend this app for it's ease of use.
I would however like to see item costs parsed to store as well as the owner store name.

Baggs
Canada
3 months using the app
June 30, 2022

competley useless support, app is full of bugs, constantly tell us for over a month that an update is being launched in a few days - every time a lie. super basic functionality doesnt even work like showing cost of product in the profit loss chart (which then only shows revenue and no profit making it useless). will be switching to another app soon, this company is a shables how its run, crap apps like this should not be launched until they work properly

Cheap Snow Gear
United Kingdom
4 months using the app
September 10, 2022

this app is completey poorly designed, basic stuff doesnt work like replacing out of stock products and your whole product description is wiped, it doesnt work and is unusable.

Rugged Motorbike Jeans
United Kingdom
4 months using the app