Zopi ‑ Auto Dropshipping

Zopi ‑ Auto Dropshipping

Reviews (2,363)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this dropshipping app for its user-friendly interface and efficient product import tools. The customer support team, notably Rocy, Vivian, and Ross, is commended for their quick, knowledgeable, and patient assistance, often providing educational resources like guides and tutorial videos. The app is responsive to feedback, quickly enhancing features such as product search and filtering. It is especially popular among beginners for its supportive setup guidance and offers multilingual support for international merchants.

December 10, 2023

very complicated, i have been searching for 20 minutes on how to access the website

HomeHarbor Universe
United States
17 minutes using the app
FireApps replied December 12, 2023

Hi!

Thank you for submitting a review for our app, and sorry for the unwanted experience. We take the feedback from our customers very seriously in order to improve the service.

Our team is committed to addressing any concerns or issues you may have encountered and one of our agents has reached out to you to discuss your feedback in more detail.

Hopefully, we will hear back from you so that we can offer the support that you deserve.

Thank you for giving us a chance and we wish you all the best!

Best regards,
The Zopi Support team

May 16, 2023

The app is not usable without paying, so there is no free use and I wasted some precious time without knowing this fact...

Creatura
France
30 minutes using the app
FireApps replied May 16, 2023

Hi! This is Ryth from the Ali Orders team.

Thank you for submitting a review for our app, and sorry for the unwanted experience.

Allow me to clarify a few misunderstandings here. Ali Orders does have a Free Plan offered for all users. We make sure that the Free plan includes all the basic functions, such as Importing products from AliExpress to your Shopify store, Order fulfillment & Basic settings.

You can start experiencing the app with the functions listed above. During your time here with Ali Orders, we've also assigned a dedicated agent to support you along the way, should you ever need any assistance. We provide customer support from real agents to all of our customers, including ones in the Free plan!

I hope this clears things up for your side. Hopefully, we will hear back from you so that we can offer the support that you deserve. Thank you for giving us a chance and we wish you all the best!

August 25, 2023

Great Customer Service. They help to ease your fears as a first time user and make it pretty easy to set up your business!

The New Feminine
United States
26 minutes using the app
March 15, 2024

me encantó... pregunté lo que necesitaba saber y tuvo respuestas certeras, me dijo justo lo que necesitaba hacer y como hacerlo... espero trabajar con ustedes mucho tiempo.. saludos. le doy 20 estrellas...

ALGUNAS COSAS PA LA VENTA
Chile
November 6, 2023

very knowledgeable and helpful

Travel Euphoria Shop
United States
15 minutes using the app
May 24, 2022

This App does not import Ali Descriptions, Only the Specifications. It also suffers from widespread problem with Ali spps and it does not import cost of items.

Red Bargains
United States
17 minutes using the app
FireApps replied May 25, 2022

We are sorry for the unexpected problems you have to encounter. Our customer service team will try to contact you to assist and resolve this issue.

We hope for your understanding.
Ali Orders team

December 28, 2022

Best customer service ever. Specially Jennie, she help me installing extention and showed how to import products

Brands Just Pret Canada
Canada
14 minutes using the app
October 25, 2023

It was not good

ESPN.dsr
United States
6 minutes using the app
FireApps replied October 26, 2023

Hi!

Thank you for submitting a review for our app, and sorry for the unwanted experience. We take the feedback from our customers very seriously in order to improve the service.

Our team is committed to addressing any concerns or issues you may have encountered and one of our agents has reached out to you to discuss your feedback in more detail.

Hopefully, we will hear back from you so that we can offer the support that you deserve.

Thank you for giving us a chance and we wish you all the best!

Best regards,
The Zopi Support team.

June 26, 2024

pleasantsurprise2399
United Kingdom
About 1 year using the app
August 18, 2024

MLStore
Portugal
2 months using the app