Zopi ‑ AliExpress Dropshipping

Zopi ‑ AliExpress Dropshipping

Reviews (2,472)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming their dropshipping businesses, noting its intuitive interface and efficient product importation. They appreciate the real-time support and seamless supplier integration for order fulfillment. The customer support team is praised for quick responses and effective problem-solving, enhancing the user experience with live chat and detailed guidance. This tool is valued for streamlining dropshipping processes.

September 26, 2023

Ciara was very helpful in the process, I am very pleased with her help!

MikeSuggests
United States
1 day using the app
August 5, 2019

I just started using this app and it is great easy to use and easy to learn I am really enjoying filling my store with the products

petsRfriendly
United States
About 1 month using the app
May 16, 2020

Great, can import products that you cannot with oberlo !

CoCo's
France
1 day using the app
Zopi ⭐ replied October 15, 2020

Hi there,

I'm Kate from Ali Orders - AliExpress Dropship Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Ali Orders app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Ali Orders.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kate
Ali Orders - AliExpress Dropship Support Team

October 19, 2020

I used this app to import very quick Products to my Online shop. It work work very well. Thank you.

X-Generation-M
Switzerland
About 1 month using the app
Zopi ⭐ replied October 20, 2020

Hi there,

This is Paul from Ali Orders - AliExpress Dropship Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Paul
Ali Orders - AliExpress Dropship Support Team

October 14, 2018

Why they do something like this waste my time... filling all the Products and then the don't really are placed.. ali orders Support move your ass and make it work like oberlo, if you give this service then make it good.

WOOKEA.
Switzerland
About 1 month using the app
August 21, 2019

So I decided to mix it up with some of my stores from Oberlo. It has been a nightmare. When I place my orders from Ali Express the orders do not auto-populate and I am forced to enter order numbers manually. The customer service reps are clueless and keep giving me the wrong answers. The app is decent but it is just little issues here and there. I have to slow my orders down because I cannot enter order numbers manually and the sad part is nobody really knows how to fix the issue.

MelaninGirlsRock
United States
About 1 month using the app
Zopi ⭐ replied August 21, 2019

Hi Eddy,

I'm Johnson from FireApps Customer Support team, and I am very sorry for any inconvenience may have caused to you.

Actually I've followed up on your ticket 3 times in last 3 days, but there was no response from your side. Also it is good to know that my colleague, Anna, is working with you currently, and hopefully we will figure out a resolution at the earliest.

Thank you for your understanding.

Cheers,
Johnson

November 21, 2018

startet to work with ali orders a couple of days ago ... it looks good on the first view... i expect no further upcoming problems.

Shop4Denda
Germany
About 1 month using the app
Edited September 20, 2023

The features in the free section are amazing! I have tried most of the big name dropshipping apps and this one is my favorite so far. I fully recommend!

I went with Paid version and was billed twice. I brought it up to them and they showed me where i was billed twice and still refused to work with me. I didnt want the service to begin with I had closed down my store a couple days after paying for service the first time but I didnt know that closing a store doesnt close the links from ali orders so i had to go back in and activate the store to delete items from ali and they charged me again. I brought this to their attentiont but they claim they didnt happen although my paypal and my shopify as well as ali orders screenshot all say i was charged twice. Not happy with this company and their customer service!

myWOOFpak
United States
About 1 month using the app
November 12, 2019

THIS APP IS THE WORTS, DON'T USE IT, when you order with this app it register only 40% of the order you place, so if you are not VERY CAREFUL you might pay 2 times for the same order. then tracking code auto update doesn't work cause ofc as i said it doesn't sync orders..so you have to do it manually, fullfillment barely work, when you partially refund a customer for an item the app doesn't even register it, or if you just refund a customer it doesn't register it so you have to keep attention cause otherwise you will place the order, this app just create so much confusion, everytime out of sync, it actually MAKE YOU LOSE MONEY, funny part eh? i would never go in my life with autofullfillment package for 29$ month, THERE IS NO REASON TO USE THIS APP AND NOT OBERLO, only reason is if oberlo doesn't let you import a product, then i m sorry, this app is litteraly shit

RaceCube
Italy
About 1 month using the app
Zopi ⭐ replied November 12, 2019

Hi Jimmy,

I'm Johnson from FireApps Customer Support team, and I am very sorry for the inconvenience may caused to you.

Actually I tried to follow up with you 3 times without response, so I am going to do it again via our existing live chat for better response, and look forward to hearing from you soon.

If you have any concern later, please feel free to contact us via our live chat, or email at support@fireapps.io

Have a great day.

Cheers,
Johnson

March 13, 2019

i cannot update the new pricing rule for existing products on Shopify , !!!!!!......................!

HOGAF
Morocco
About 1 month using the app