Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its user-friendly interface, efficient performance, and features that simplify dropshipping. The free plan is appreciated for testing before upgrading. Merchants commend the product research tools and automated order fulfillment. The customer support team is praised for their prompt, clear, and personalized responses, with the live chat feature noted for its professionalism and speed. The app is recommended for streamlining dropshipping and aiding in finding profitable products.

August 21, 2022

Very nice app it has everything needed to run your business and the customer service support "David" has been super helpful with everything that has been required. Thanks a lot!

girlybfashion
France
Over 1 year using the app
July 29, 2023

Tüm sorularıma anında yanıt aldığım bir uygulama. Müşteri temsilcisi de harikaydı. Herkese tavsiye ediyorum. Ayrıca pratik bir kullanım sekmesi var. Ürünler anında görüntüleniyor. Daha sonrası elbette bizim becerimize bağlı. fakat şunu söyleyebilirim. Aradığımızdan çok daha fazla şey var.

My Store
Türkiye
16 days using the app
Edited September 16, 2019

I used this app to help me make the store better. I really like how it works. I used this app to help me make the store do more sales.

Fashion, Art & Jewelry
Egypt
Over 1 year using the app
FireApps replied October 15, 2020

Hi there,

I'm Kate from Ali Orders - AliExpress Dropship Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Ali Orders app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Ali Orders.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kate
Ali Orders - AliExpress Dropship Support Team

December 8, 2022

Very good App, flexible and with many efficient features , their support and customer service is excellent.

AVEEN DOT STORE
Saudi Arabia
Over 1 year using the app
Edited November 20, 2019

The app is simple to use, but most of all I was again impressed with the excellent customer service I was provided. Johnson from FireApps answered all my questions quickly, and helped me when I couldn't figure a few things out. He also sent along screenshots to show me what I needed to do. I I highly recommend that you add this app!

The Neck Store
United States
Over 1 year using the app
FireApps replied October 15, 2020

Hi there,

This is Johnson from Ali Orders - AliExpress Dropship Support Team. We are glad that you have had a great experience with our support when using Ali Orders. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Ali Orders, but also other our FireApps applications and e-commerce tips to have your business getting better and better.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Ali Orders - AliExpress Dropship Support Team

December 27, 2022

I recently had the pleasure of interacting with Lily, a customer service assistant at Ali Orders. Lily was able to address my inquiries and concerns with ease, and she always made sure to follow up with me to ensure that my needs were met. She was patient and understanding, and she went above and beyond to make sure that my experience with Ali orders was a positive one. I appreciated very much her professional help. Thank you.

angel-start
Australia
Over 1 year using the app
Edited June 29, 2019

The app makes it so easy to get stuff from aliexpress. Although I would love if it can fulfill orders from other sites like Dhgate. But I love it so far. It is a great app

GLOBALL RONNA
United States
Over 1 year using the app
FireApps replied June 30, 2019

Dear Sir/ Madam,

Thank you for your contribution, and I am going to bring it to our Business Development team for consideration.

Besides, please feel free to contact us if you have more queries via our live chat, or our email at support@fireapps.io

Sincerely,
Tony

Edited June 6, 2023

very supportive, friendly and helpful. Thanks Jennie. Provided me with the exactly what i wanted, thanks a lot.

zamjewels
United Arab Emirates
Over 1 year using the app
February 2, 2023

Very good plug-in, easy to use, and timely response from Ethan customer service helped me solve many problems!

shopzong
China
Over 1 year using the app
July 6, 2022

Die Agenthen schreiben immer schnell zurück und heflen explit und ausführlich. Man kann viele Produkte importieren.

Glowzy
Switzerland
Over 1 year using the app