Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and intuitive dropshipping features. Many appreciate the free plan, excellent customer support, and live chat feature. The app is praised for its product mapping, automation, and research tools, simplifying the order fulfillment process. It's described as a game changer for streamlining the dropshipping process.

Edited September 21, 2018

A good app with good features. The customer services are also excellent. They responded very fast on user's requests.

The work flow of design allow users to products smoothly. Good job

LuckyZombieWorld
Canada
About 1 year using the app
FireApps replied October 16, 2020

Hi there,

I'm Anna from Ali Orders - AliExpress Dropship Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Ali Orders. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Ali Orders, but also other FireApps applications and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Anna
Ali Orders - AliExpress Dropship Support Team

December 14, 2022

很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好很好

F&L INC
Japan
About 1 year using the app
February 3, 2023

Working with the contact agent was easy and no stress. Ciara was nice and start forward to get help from.

ZD-collectibles.
United States
About 1 year using the app
December 16, 2019

Good..good...good...good...good. Really good app!!!! it's smart. Very helpful and convenient. Thank you.

Uunoshopping
Finland
About 1 year using the app
FireApps replied October 15, 2020

Hi there,

My name's Muffin from Ali Orders - AliExpress Dropship Support Team. We really appreciate your feedback and comment about your experience when using Ali Orders and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Orders, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Muffin
Ali Orders - AliExpress Dropship Support Team

December 20, 2022

The app is user-friendly. "Sort by store" functionality would be a good feature to add to the app because some users have done their research on which products they have in mind and what stores to do business with. Customer service was exceptional, especially from the helpdesk (Ethan).

R. Perry White
United States
About 1 year using the app
January 12, 2023

Ethan was so helpful! The directions he provided was very clear. The screenshot images really helped! Very nice!!!

Sweet Sapplings Boutique
United States
About 1 year using the app
February 20, 2023

The customer service was remarkable, the staff went above and beyond to ensure my satisfaction. 10/10 would recommend!

Lunar
Canada
About 1 year using the app
October 6, 2022

回复比较及时,说明也清晰, 不错。 更新的一些细节希望可以提前说明,毕竟不是长期使用,或者高频次使用改软件。 另外这个评分和评论项过长,我不喜欢这样的设置,如果是为了更好的客户体验,也有对应的做法,不如问卷或者简单的评价,或者是新用户以及老客户的不同调研,谢谢。

bakutool
China
About 1 year using the app
Edited March 9, 2023

Really, great app, really great service, I work very late at night updating products on my store and Daisy gave me a lot of great informational tips on how to use the app and best practices & Ethan was able to go into my account to help me with some shipping errors. Very good support team. I don't regret the download so far.

Mireille Fine Art
United States
About 1 year using the app
January 9, 2023

I am very pleased with the Ali Orders AliExpress Dropship, I have been helped by Daisy who is outstanding and has been a tremendous help. I recommend this app!

CUTESIE CLOTHING
France
About 1 year using the app