Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its user-friendly interface, efficient performance, and features that simplify dropshipping. The free plan is appreciated for testing before upgrading. Merchants commend the product research tools and automated order fulfillment. The customer support team is praised for their prompt, clear, and personalized responses, with the live chat feature noted for its professionalism and speed. The app is recommended for streamlining dropshipping and aiding in finding profitable products.

March 11, 2023

excellent availability of live customer service! best! never come thru such fast and attentive live support! thank you so much

Unique Gifts of Hawaii
United States
About 1 year using the app
November 15, 2022

Leo was very helpful! I had a problem with the order fulfillment and he helped me out quickly! Literally helped me out in minutes! I recommend everyone should be like him very friendly, helpful and fast!

CISCO & CO
United States
About 1 year using the app
March 24, 2023

ethan and leo were very informative, attentive and helpful. great customer support experience !!!!!!!

Victory Office Supplies
United States
12 months using the app
April 18, 2023

i love working with Ali Orders, It has been a great tool in starting by business and with making sure my customers are happy. 10 out of 10 will recommend.

Tress's Beauty
United States
12 months using the app
August 9, 2018

Man, I have to say I was a little skeptical when seeing this app UI, it's not that refined though. But the speed when processing orders & importing product is crazy!!!

Also, kudos to the support team, fast and responsive as always.

Wonderpet House
Vietnam
12 months using the app
FireApps replied October 16, 2020

Hi there,

I'm Kate from Ali Orders - AliExpress Dropship Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Ali Orders app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Ali Orders.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kate
Ali Orders - AliExpress Dropship Support Team

December 6, 2022

me encanto la app!! estaba perdida y tuve que contactar por el chat, me atendió Ethan, fue super amable conmigo, y me ayudo en todo! un chico espectacular!!

Modaly
Spain
12 months using the app
February 14, 2023

I needed help with a small thing, ending up with Jennie (a darling) giving me the best costumer service I've ever got.
a great costumer service and a great team!!

waggona
Israel
12 months using the app
Edited February 8, 2020

I like this app, helps me to insert the products easier, faster, great sync with Oberlo and store. Worth the money when u have lot of products.

Mix and picks
Romania
12 months using the app
FireApps replied October 15, 2020

Hi there,

Here's Seri from Ali Orders - AliExpress Dropship Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Ali Orders combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Ali Orders - AliExpress Dropship Support Team

January 21, 2020

This app has imported products with many varieties better than the other popular variety. Thank you for this app.

Finestwraps.com
United States
12 months using the app
FireApps replied October 15, 2020

Hi there,

Here's Raymond from Ali Orders - AliExpress Dropship Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Ali Orders users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Orders.

Also I highly recommend you to check our blog for latest news regarding not only Ali Orders, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Raymond
Ali Orders - AliExpress Dropship Support Team

July 7, 2022

The app is very easy to understand, works great, and most importantly customer service gives amazing service

lizzel
Israel
12 months using the app