Zopi ‑ AliExpress Dropshipping
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,471)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this dropshipping app for its intuitive interface that simplifies product finding and importing, and its seamless integration with suppliers. Exceptional customer support is frequently highlighted, with staff members like Ross, Vivian, and Rocy praised for their responsiveness and helpfulness. The app is valued for making order fulfillment easier and providing real-time support, benefiting both new and experienced dropshippers.
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So far Zopi has been great. and I just got done talking to Lana from cust support. She was quick and immediately picked up what my issue was, and noticed a possible issue down the line, even understand what the end goal was. So yes, so far as I can tell, Zopi if 5 starts. and as far a Lana go's, Tell your boss that I said to give you a raise and 3 more days of PTO added to your vacation! Good Job!
Good support service. Rocy helped me a lot with my issue
quick customer service by Ross. Thank you.
Its a bit buggy but the customer service usually can help you with a workaround, so I appreciate there is a solution
Very good support. The app is pretty unituitive sometimes
Ross was a gem with helping me get my accounts connected and understanding the whole dropshipping process.
Very good support, can say that this app is worth it!
I would definitely recommend Zopi - AliExpress Dropshipping as customer service agents are quite helpful to their client. I would like to mention Rocy for being so nice, patient, and understanding. He dealt with my query with full understanding of the issues and answered all my questions efficiently. Rocy has provided me an excellent customer service. Well done to Rocy. Thank you so much for helping me resolve my problems/issues.
Scarlett was a great help in sorting issues out with my app through fault of my own
great customer service
Thanks
Don’t install this, I didn’t fully sign up yet I’m being charged
Dear Terrie,
Thank you for sharing your feedback regarding your experience with the Zopi App.
We understand your concerns about the refund policy. As a third-party application of Shopify, all payments for your subscription are processed directly through Shopify. This means that Shopify is responsible for charging the full amount on your account when the subscription was activated. Since the subscription was not canceled, the charge was recurring.
To address this issue, we reached you through your email to provide you with detailed information and assistance regarding the payment and refund process.
Look forward to hearing from you soon. Thank you for your understanding and patience.
Best regards,
The Zopi Support team