Overall rating
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, quick setup, and reliable customer service, including a live chat feature. It offers a cost-effective subscription with unlimited reviews and essential features, allowing for import and editing of reviews from AliExpress and Amazon. The translation feature is beneficial for non-English markets. Merchants value the review management tools, such as automated review requests and personalized email templates. The support team is praised for their responsiveness and expertise. Some merchants report increased sales after using the app, indicating its effectiveness in boosting customer trust. The app is considered affordable and offers great value for money, with customization options and seamless integration enhancing the user experience.

November 25, 2022

This app is great for managing reviews on your site and being able to keep track of them. I only ran into one issue which was if you had more than 1 page of reviews and were on a different page if you deleted something it would take you straight back to the first page, this was quite irritating as it caused you to lose the spot you got to when checking your reviews and made it difficult to keep track. So I reached out to the team and let them know of my issue. The next day it was resolved and I had an email back explaining it had been resolved. So exceptional customer service and the one issue I had encountered was fixed straight away. Highly recommend!

United Kingdom
4 months using the app
June 17, 2023

Alireviews is a great tool for those looking to improve their online store. It offers an easy-to-use interface and valuable features such as automated review requests and personalized email templates. The customer service is also excellent, with prompt responses and helpful suggestions. Overall, I highly recommend Alireviews for anyone looking to boost their online sales through customer reviews.

New Zealand
19 minutes using the app
July 24, 2023

Keep up the good work. Your app is very user friendly and works as described.

NOTE: Giving 4 Stars since the CSV template needs improvement. If you do not use the Country field on the product pages, then why ask for the country? Also don't see any reason to use the dd/mm/year field. Month and year should be sufficient.

Good job on the app.

United States
14 days using the app
Edited January 5, 2023

The app is very easy to use, if you buy the subscription then you have unlimited reviews and it does not restrict the features to two or three other subscription options like the other review apps. It has one subscription version which gives you everything you need without having to pay anymore. I asked to fix one of my problems which was to block names on the popup feature and they personally updated the app for me which helped my store, therefore I recommend this because they have good customer service and it also is a great app.

Blackburn Tech
New Zealand
2 months using the app
Zegsu replied January 7, 2023

Dear Merchant,

Thank you for your review of AliReviews! We are glad to hear that you have found the app easy to use. We appreciate your feedback about the popup feature and are glad that we were able to update the app to meet your needs.

We are always striving to improve our app and provide the best possible experience for our users. We are glad that you have had a good experience with our customer service and that we were able to address your issue.

Thank you again for your review and for choosing AliReviews. We hope to continue to meet your needs and exceed your expectations in the future.

Best regards,
Team Zegsu

June 25, 2023

I have been using Ali Reviews for a while now, and I must say it is an exceptional app for managing reviews. It offers an incredible range of features and functionalities that make it a must-have tool for any online business. The best part is that it comes at a very competitive price in the market, making it a great value for money.

United Kingdom
29 days using the app
February 24, 2023

I have been on Shopify for several years. During that time I have actively been looking for an App to help me transfer AliExpress product reviews. I found AliReviews and they have solved my problem. This is a great company and product. I highly recommend them. This is by far the easiest App to use. I had no problems and loading. Great information to help you. All the other Apps I have tried was to hard to use.

Darrell Richardson - CEO

Ligglio LLC 2023. All Rights Reserved.
United States
6 days using the app
Zegsu replied February 25, 2023

Dear Darrell,

Thank you for taking the time to write such a positive review of AliReviews and for sharing your experience with our app. We are thrilled to hear that we have been able to solve your problem of transferring AliExpress product reviews and that our app has made your experience on Shopify much easier.

Our team is constantly working to make our app the best it can be, and we are pleased to hear that you found it to be easy to use and informative. Your recommendation means a lot to us and we appreciate your support.

If you have any questions or feedback in the future, please don't hesitate to reach out to us. We are always here to help and we value your input.

Thank you again for choosing AliReviews and for being a loyal customer.

Team Zegsu

November 23, 2022

It was good just took a bit, I asked for a improvement to my store and they took around 10 days. It was good though and they did exactly like I wanted. Also when I let them in as a collaborator they reset my Shopify store and I had to use my backup without any notice. This wasn't to much of a problem but just be careful and make sure to backup your store.

United States
29 days using the app
August 29, 2023

Had a problem with getting review stars to my featured collection at my home page. I got help from live chat and we had the problem solved easily and fast, Thanks again for great service! =)

My Store
About 16 hours using the app
May 18, 2023

I had excellent support. I tried a lot of similar apps but none of them were great it's really easy I installed reviews on 120 products it took me really little time... and now I have time to watch TV

About 2 months using the app
August 24, 2023

This app is great for taking some of your hard earned reviews on other retailers and transferring them to your store, saving a lot of extra effort. Their customer service is also great! Can easily recommend.

About 2 months using the app