AliReviews: Ali Reviews App , 141 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ease of use, quick setup, and reliable customer service, including a live chat feature. It offers a cost-effective subscription with unlimited reviews and essential features, allowing for import and editing of reviews from AliExpress and Amazon. The translation feature is beneficial for non-English markets. Merchants value the review management tools, such as automated review requests and personalized email templates. The support team is praised for their responsiveness and expertise. Some merchants report increased sales after using the app, indicating its effectiveness in boosting customer trust. The app is considered affordable and offers great value for money, with customization options and seamless integration enhancing the user experience.
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I downloaded the ali reviews app yesterday and downloaded 4 products. I upgraded to the premium version and can now also edit the reviews. The reviews loaded straight onto my website and look brilliant. However, at the moment I can't drag and drop them too below my extra content sections.
Great product. Peter
Great app and great CS - always ready to help! Had a tough issue come up and they were able to assist with the code on my site to make it work.
easy helper!!!! She helped me get straight to the point. Also, it didn't even take that long to respond to my message. Thank you so much for helping me Evelyn and thank you guys for the support!
Dear Merchant,
Thank you for taking the time to share your positive experience with our support team. We're thrilled to hear that our representative, Evelyn, was able to provide you with quick and effective assistance and that you found her to be a helpful and easy helper.
Please don't hesitate to reach out to us again if you have any further questions or concerns. We're always here to help and ensure that you have a positive experience with Ali Reviews.
Thanks
Arpit
I used this app to help me with my website layout. I had amazing customer service and they even helped me upload the stars to my site manually. 10/10 would recommend it.
I really enjoy this app! Easy to install and, for me, the translating feature was the best. My store is in Japan, and people want to read Japanese, so the feature was really helpful! They even changed the review color to match my brand logo! So helpful!
The support from Zegsu was really fast.
I submitted an reguest on a sunday and they helped me a few hours later. Thats nice!
And of course my problem was fixed by a kind support employee :)
Thank you for leaving such a positive review of Zegsu AliReviews! We're thrilled to hear that our support team was able to help you quickly and efficiently, even on a weekend. It's great to know that our support was both fast and effective and that our team was able to assist you in resolving your issue. We're glad that you had a positive experience with us and we appreciate your kind words about our support employee. Thank you for your support!
Thanks
Arpit
Team Zegsu
Vey clean and very nice. The support line is also very understandable and quick replyes. If you want a quick and clean review page for your products. I recommend it 100%
Dear Merchant,
Thank you for your review of Ali Reviews! We are glad to hear that you have found our platform to be clean and easy to use and that our support team provided quick and helpful replies.
We always strive to provide the best possible experience for our users, and we are disappointed that we were not able to earn a full 5-star rating from you. Please let us know how we can improve and what we can do to earn that extra star. We are committed to working hard and providing excellent service for all of our merchants.
Thank you again for your review and for choosing AliReviews. We hope to continue to meet your needs and exceed your expectations in the future.
Best regards,
Arpit
Team Zegsu
very helpful, one of the best review apps out there. i messaged for some assistance and someone was there to help me within seconds.
great customer service, its the first time for me to use the app may be i will write another review after using it for a while
iTS A GOOD APP, BUT IT DOES HAVE SOBE ISSUES... EVERY TIME YOU EDIT, IT CHANGES THE NUMBERS OF STARTS TO 1, SO YOU GOTTA DO IT MANUALLY BACK TO THE ACCTUAL PONTUATION... AND THERE IS NO WAY TO EXPORT FROM IT DATABASE FOR IMPORTING WHEN YOU DO ANOTHER STORE... MUST DO THE JOB AGAIN... EXPORT AND FIX THE EDITING ISSUE OF THE STAR CHANGING PLEEEASE
Hello,
Sorry to hear that you have faced some problems with our app.
I would like to let you know that we have a phone, chat, and email support and you can contact us anytime if you are in a need of help. Unfortunately, we did not receive any communication from you on these channels, and we weren't aware of the problems you have highlighted here.
I have sent you an email and would kindly request you provide us with the details of the issues you're facing and I will personally check and help you out.
Thanks
Arpit
Team Zegsu