Reviews (363)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to import customer reviews from platforms like AliExpress and Amazon into Shopify stores, enhancing customer trust and sales. It is noted for its affordability, ease of use, and quick importing features. The app also offers customization options to match store aesthetics and is complemented by responsive and efficient customer support through live chat.

November 2, 2023

Swift and efficient. Thank you.

onlinePoised
South Africa
7 months using the app
May 9, 2023

Isabella is an absolute gem! She provided me with outstanding customer service and went above and beyond to help me resolve an issue. Her knowledge and expertise made the process smooth and efficient, and her friendly attitude was a delight. I highly recommend Isabella for anyone in need of assistance. She's a true asset to the company and I couldn't be more grateful for her help. Thank you, Isabella!

Blomify
Spain
8 months using the app
April 4, 2023

great assistance by evelyn she helped a lot while I was trying to figure out some steps of the process!!!

SkyEureka
United States
7 months using the app
April 1, 2023

Muito bom app e o chat, é bem rápido nas respostas. Indico! Me ajuda a vender e a fazer os clientes confiar.

Viral Female
Brazil
7 months using the app
Zegsu Software Solutions LLP replied April 2, 2023

Prezado Comerciante,

Obrigado por sua avaliação positiva do aplicativo AliReview! Ficamos felizes em saber que você considera nosso aplicativo útil para aumentar suas vendas e conquistar a confiança do cliente. Nossa equipe se orgulha em fornecer suporte rápido e responsivo por meio de nosso recurso de bate-papo e estamos felizes em saber que isso foi benéfico para você. Agradecemos a sua recomendação e esperamos continuar a apoiar o crescimento do seu negócio!

Obrigado
Arpit

Edited September 22, 2021

Some initial teething issues with the Wokiee 2.0 theme but support was excellent and timely. Highly recommend!

LULU KITTY CO.
Australia
7 months using the app
Zegsu Software Solutions LLP replied September 23, 2021

Thank you for your review. We are thrilled to know that our AliReviews app is adding value to your store.

Wishing you all the success in your business.

Stay Safe,
Arpit
Team Zegsu

August 29, 2023

Had a problem with getting review stars to my featured collection at my home page. I got help from live chat and we had the problem solved easily and fast, Thanks again for great service! =)

My Store
Finland
7 months using the app
May 13, 2023

Instant customer service availability. Knowledgeable customer service agents. Better (and lower price) than their competitors.

Trackerholic®
United States
7 months using the app
February 18, 2022

MUY RAPIDA LA ATENCION GRACIAS. PERO IGUALMENTE SI PUEDEN SEGUIR MEJORADANDO LA APLICACION SERIA GRAN AYUDA PARA NOSOTROS. GRACIAS POR ATENCION

Amabali
Spain
7 months using the app
Zegsu Software Solutions LLP replied February 18, 2022

Muchas gracias por tu revisión. Definitivamente trabajaremos en sus comentarios y seguiremos mejorando nuestra aplicación.

Le deseamos todo el éxito en su negocio.

Gracias
Arpita
Equipo Zegsu

February 22, 2021

They provided fast (almost immediate) support and helped me to configure everything I needed with the reviews in my store. I Will continue using it.

Your-PetsHeaven
Dominican Republic
6 months using the app
Zegsu Software Solutions LLP replied February 22, 2021

Thank you for your review. We are glad to know that you are happy with the support provided. We hope AliReviews will help you showcase product reviews and boost sales. We wish you all the success in your business!

Stay safe!
Arpit
Team Zegsu

April 6, 2023

great customer support! the customer service rep really helped to answer all my queries and was very friendly

pawsomeplacehq
Singapore
6 months using the app
Zegsu Software Solutions LLP replied April 8, 2023

Dear Merchant,

Thank you for taking the time to share your positive experience with our live chat support. We're glad to hear that we were able to provide fast and reliable assistance to you.

At Alireviews, we strive to offer top-notch customer service, and we're happy to hear that our support team was able to meet your expectations. We value your feedback and appreciate your kind words.

Thanks
Arpit