Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

June 28, 2021

good Customer team support, i appreciate the app also ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;

ANASLIM
France
3 months using the app
FireApps replied June 28, 2021

Hi Chaimaa,

This is Mirabel from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our website at https://alireviews.io/ which has been a great source to know the newest information of Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Mirabel
Ali Reviews - Product Reviews Support Team

Edited February 25, 2022

pretty good but having some truble getting all the reviews to get imported in one go so im trying to get hold of support to try and fix this issue but overall a good app insted of using loox.... OKAY i have fixed it thanks to the live chat with Jennifer! she walked me though it all and when it still didnt work she jumped in and fixed my problem

UrClarity
United Kingdom
3 months using the app
FireApps replied March 1, 2022

Hi Sam,

I'm William. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews - Product Reviews Support Team

May 22, 2020

Great experience with this app so far. Reached out for support and got some good help from Seri. Thanks guys

Gotta Build It
Australia
3 months using the app
FireApps replied October 7, 2020

Hi there,

Here's Seri from Ali Reviews - AliExpress Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Ali Reviews combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Ali Reviews - AliExpress Reviews Support Team

February 9, 2021

Le service client est rapide et efficace je suis vraiment satisfaite de cette application merci pour tout

MyBeautyO Paris
France
3 months using the app
FireApps replied February 10, 2021

Hi there,

Here's Magnus from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Magnus
Ali Reviews - Product Reviews Support Team

August 11, 2022

Muito bom! Minha loja era em ingles, dai mudei a estrategia para anunciar no Brasil. O Ali Reviews viu que eu estava traduzindo os reviews e se prontificou a traduzir tudo pra mim. Me economizou algumas horas do meu dia, quem dirá alguns dias de trabalho nisso. Muito bom.

garnetforhim
Brazil
3 months using the app
FireApps replied August 15, 2022

Hi there,

My name's Charles. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://fireapps.io/blog where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews - Product Reviews Support Team

March 7, 2023

amazing interface, app is pot on for my store. I would like to underline the amazing support. I've never had a better customer service in my life. The lady helping me has done all the setup for me and suggested improvements to boost my sales. very grateful.

DisableEMF
United Kingdom
3 months using the app
FireApps replied March 9, 2023

Hi Patryk,

I'm Keva from Ali Reviews. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features.

Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Keva
Ali Reviews by OneCommerce

November 20, 2022

Very responsive and helpful, would definitely recommend it. The response is immediate, hoping for a positive outcome

iJayJewels
United Kingdom
3 months using the app
FireApps replied November 22, 2022

Hi Iyeme,

I'm Keva from Ali Reviews. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features.

Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Keva
Ali Reviews by OneCommerce

Edited June 5, 2020

This app is great, and their customer service is even better! Seri is who you're looking for, responds fast and gets any issues you have solved. I really appreciate her and her time.

NurtureNeck™️
United States
3 months using the app
FireApps replied October 7, 2020

Hi there,

This is Seri from AliExpress Reviews - Photo Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Ali Reviews users like you.

Along with Ali Reviews, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
AliExpress Reviews - Photo Reviews Support Team

August 15, 2022

i used molly and she was outstanding help i let her take care of the things i couldnt do and she done it without any issues 10\10 services.

babyamore
United Kingdom
3 months using the app
January 26, 2018

i highly recommend this app works wonders

Orignalcuir
France
3 months using the app