Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease in collecting and displaying product reviews, with a special mention for its Review Importer feature compatible with AliExpress and Amazon. The app's customization options, automatic review updates, and distinction between verified and unverified reviews are highly valued. Merchants commend the responsive customer support and clear interface. They report increased customer confidence, conversion rates, and improved SEO rankings. The app's automated review request emails and review management tools are also appreciated.

October 21, 2017

Works really well and gives your site more trust values.

Accessories Sale
United Kingdom
3 months using the app
November 20, 2022

just update how to used the app. otherwise the support help me with my issues. and i'll recommend her again to help me with other issues anyway

yeswefeel
United States
3 months using the app
FireApps replied November 22, 2022

Hi Alain,

Here's Jocasta from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocasta
Ali Reviews by OneCommerce

Edited February 26, 2022

Very good, fast and efficient customer service. Very professional, they know what they are doing. I recommend, very good application

EUMA-SHOP
Canada
3 months using the app
FireApps replied February 23, 2022

Hi Marie,

This is Miranda from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://fireapps.io/blog to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Miranda
Ali Reviews - Product Reviews Support Team

January 6, 2018

Amazing App with Astonshing Features. A must-have for every Shopify store.

Upstyle Shop
Australia
3 months using the app
Edited August 21, 2020

Awesome app and fast support. Thank you so much for helping me so quickly with the product stars. I recommand it.

Laceez
Switzerland
3 months using the app
FireApps replied October 1, 2020

Hi there,

I'm Seri from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Ali Reviews app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Seri
Ali Reviews - Product Reviews Support Team

February 5, 2023

Super cool and Bo helped me out right away with my problem, now my store looks like how i want it to be! Big shoutout to Bo!

clambly
Hungary
3 months using the app
FireApps replied February 8, 2023

Hi Armand,

This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function, hopefully that it will be useful for your store.

Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews by OneCommerce

July 1, 2022

We use the app across many of our stores! works perfect... love the CSS editor they've added as well... :)

iCare Deutschland
United Kingdom
3 months using the app
FireApps replied July 3, 2022

Hi Marek,

This is Donna. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our website at https://fireapps.io/blog which has been a great source to know the newest information of Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Donna
Ali Reviews - Product Reviews Support Team

June 3, 2019

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Elegant Skin
France
3 months using the app
October 24, 2022

I asked for to import reviews, very quick response. And staff looked up my product and imported the reviews to my site

RUSS SHOP
United States
3 months using the app
FireApps replied October 25, 2022

Hi Carlos,

Here's Bernice from Ali Reviews. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Bernice
Ali Reviews by OneCommerce

October 15, 2020

it is really good .Customer service is very efficient.
Quickly helped me solve the problem, and the attitude was also very good

sillhair
Hong Kong SAR
3 months using the app
FireApps replied October 16, 2020

Hi there,

My name's Muffin from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Muffin
Ali Reviews - Product Reviews Support Team