Ali Reviews: Kudosi Reviews
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (14,713)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface that allows easy customization and display of customer reviews, enhancing brand aesthetics. They praise its seamless integration with DSers and AliExpress for straightforward review imports and commend the responsive customer support. The app's AI features for finding similar products and its reliability in showcasing reviews effectively are also highlighted as key benefits, improving customer trust and conversion rates.
Refine
-
By rating
customer service on point it was hard at first to use but the customer assistance helped alot especially scarlet
Hi Jeremy,
I'm Thomas from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews.
Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Thomas
Ali Reviews by OneCommerce
The app is really usefull, but the Online service is OG, thanks to giselle for the reactive responses and the help that she provide to me.
Big up girl
Hi Tommy,
My name's Charles from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.
Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Charles
Ali Reviews by OneCommerce
Cette application est la plus simple que j'utilisé jusqu'a maintenant, je peux que la recommander ...
Works very well. It clearly shows the stars and photos. Great tech support, Jennifer helped me a lot and did a fantastic job, she responded almost immediately after I asked my question.
I used this app and it was quick and easy to import reviews. John was extremely helpful when I came across any troubles. 10/10.
Hi Aidan,
This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.
Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Alexander
Ali Reviews by OneCommerce
I was a problem whith code and Johnson helped me to put everything in place in order to optimize my site as well as possible.
Very good work.
Hi there,
This is Johnson from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Johnson
Ali Reviews - Product Reviews Support Team
I have used this app for about one year on this store. In this time, my reviews have disappeared from my store several times without explanation. I'd already had this problem before in another store, and each time I asked for help and received a generic reply. Each time I had to un-install and re-install the app for the reviews to appear again. Since I don't baby-sit my store, I don't know how long the review were not showing. I am disappointed to say the least..
UPDATE FROM DEVELOPER'S REPLY:
This problem has happened in a different store as well repeatedly. Twice I only got generic replies with no solution or reason. I have used your app on 4 stores, and reviews have inexplicably disappeared in 3 of them MULTIPLE TIMES.
Hi Simon,
Here's Raymond from FireApps Customer Support Team, and we are truly sorry for the inconvenience caused to you.
Regarding your concern about "my reviews have disappeared from my store several times without explanation", please note that issue could be different per store, and we always recommend customers to contact us through problematic store for better understanding.
I believe main disappointed issue you experienced was with Alexan Home store, so we will focus on a separated email about that store.
Last but not least, about Alexan Girl store, the last time you asked for help was around 3 months ago, and the reason you were asked to charge again was because you upgraded from a Shopify Test plan to Paid plan.
Regards,
Raymond
good service
Hi Vincent,
I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews.
To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.
Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
William
Ali Reviews by OneCommerce
great app and easy to use! video was really easy to understand!
Really easy to use app. The customer service is amazing. Tailor, Charolette, and Serenaa help me quickly with any questions i had.
Hi Idashia,
I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews.
To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.
Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
William
Ali Reviews by OneCommerce